We hired Craig Gordon Building Services to undertake structural work to my ground floor flat after having a bad experience with another firm. The job involved was quite technical; a load bearing wall had to be removed, an existing steel needed replacing and a complex system of new steel supports fitting.
After contacting Craig, an initial quote was sent within 24hrs, followed up by a visit where the quote was tailored. Craig showed up exactly when we had arranged, and we booked in the same week for 6 weeks time. Tam and the guy's showed up as expected on the start date and undertook the work in a professional and efficient manner, respecting our need to keep the mess contained best as possible.
The job took a little longer than expected and there was some confusion regarding a support on the engineer's drawing, but the team rectified the oversight in a timely manner with decent communication. You can't really ask more than that, it's fine if things don't go to plan, it's how you react when things go wrong.
Overall, we had a great experience with the team and would highly recommend them to others. I won't hesitate to contact Craig Gordon Building Services again if I need any further building work!