Why Bigger Companies Often Upsell – and Why Smaller Independents Don’t Have To.
Larger companies often work under strict sales targets, complex pricing structures, and high overheads. This can create pressure to upsell services or recommend unnecessary work, not because it’s best for the customer, but because it supports corporate targets.
Small independent service providers operate differently. Their reputation is built on trust, repeat business, and word of mouth. Being honest and transparent isn’t just good practice — it’s essential for survival. Recommendations are based on what’s genuinely needed, not what looks good on a sales report.
With an independent provider, you’re more likely to receive straightforward advice, clear pricing, and solutions that actually suit your system. No scripts. No sales pressure. Just honest service from people who care about doing the job properly.
Sometimes, smaller really is better.
