I chose Cox Home Services Pros because they were highly recommended on the next-door app and their reviews were magnificent, but that still did not prepare me for the exemplary service that I received from the minute Shane Cox walked into my home. He was professional and skilled and yet very genuine and patient with questions and concerns. He immediately assessed, and took the time to show me there really wasn’t anything wrong with my washer and that I just wasn’t used to the high capacity low fill water features and that everything was in fact working fine. So, I didn’t need to spend any money on repairs, which was a blessing and quite a surprise because of course he could have attempted to sell me parts that I did not need. While speaking with him, I discovered he is a master electrician; which was an answer to my prayers because I also have some major electrical issues going on in my home. I had recently been given a $9000 estimate by another company to replace my panel and make the repairs needed. He took the time to test my breakers, several outlets and even restored power to a loose bathroom outlet. He then gave me a bid almost $4000 less than the previous bid. When it came time for me to pay him, I’m thankful that he did not charge me for all of the knowledge and the peace of mind that he gave me. He only charged me for the trip charge and repairs he made. Cox Home Services Pros has definitely earned a loyal customer, and I will be singing their praises to all my friends and family. It is rare to find honest, ethical and Genuinely caring people in the world today, especially when those people have a hand in keeping your house, safe and protected!!