Jerry worked on my rental property for what I will remember as The Great Sewer Disaster of 2024-25. It was a huge undertaking in a very old home (1890s?), but Jerry did excellent work, explored multiple options, always arrived on time and communicated clearly and consistently. He is clearly invested in the quality of his work and the well-being of his clients. As a bonus, he's both kind and funny, and he made an otherwise miserable situation much more bearable; I am incredibly grateful.