Coronado Ridge Skilled Nursing and Rehabilitation Center

All I can say is THE STAFF IS AMAZING!!!! I like to give a shout out to Ashley Enenbach for being so good with the Residence. She literally treated them like family. And it’s warming to see because my mother is also a resident there. I’m sorry if I don’t know the nursing staff by name, but they are patient And very understanding. I can go to sleep at night, knowing that my mother is being taken care of. God bless you all. Harold Jimenez

Coroando Ridge is an excellent rehabilitation facility. The staff are committed to quality care and service. While not perfect - they strive to be, and overcome any hiccups that might arise by making every reasonable accommodation. The food is excellent. The nurses truly care. The therapy team is competent and professional. The support staff are truly amazing and go above and beyond. I recommend Coronado Ridge without hesitation.

Nursing staff kind, congenial,very helpful. While there are empty patient room/beds they continue to keep room at full occupancy. I am not certain what criteria is used to bring new roommates in and out of my room. While there are empty facility and its works are great they pay little attention to noise levels. My roommate leaves her television at full volume EVERY NIGHT. Despite the level of care -I need to go home! At home I can rest, exercise, and feel loved.

After understanding a little about skilled nursing facilities, I realized that Coronado Ridge did the best they could in helping my aunt with her stay there. But there's something you should know about a care center like Coronado Ridge is that there's a STATE CODE that says that they're not to do anything to prevent the patient from falling out of bed. It's called the, "free fall" code. These facilities don't tell you about the code for obvious reasons, and only notify you after your loved one falls out of bed, do they use this code to justify their actions for letting your loved one fall out of bed. I've heard from more than one professional in the field that this is actually true, this code exists. So, be sure this is not a problem for your loved one before you go into any facility. The thing I would like to see improvement in is communication. I'm sure that they can't notify me on every detail of every day, but, if something eventful happens, I would have liked them to inform me. I'm sure you would too. But, still, this is just a problem with communication. Overall, Coronado Ridge is a beautiful facility, and I found the staff doing their job as best as they could, and trying to make the patient's stay there as comfortable for them as possible. Thank you Coronado Ridge for taking care of my aunt, and thank you reader for listening to my opinion. I hope everything works for the best for you and your loved one.

To whom it will concern... In 2016 I was transferring from a California generations healthcare facility to at the time it was called Horizon Ridge nursing and rehab. Now it's Coronado Ridge nursing and rehab. I have seen administrators come and go and by far Tom Trump is the best. He's a five star administrator. He greets the patience. He greets the staff every morning. Everybody would bend over backwards for him including myself to help Mr. Trump is very knowledgeable and passionate about nursing and care his staff is very professional and thorough Scott Kinsel

My mom stayed at this facility for rehab due to knee replacement May 20 - June 2. The service was not good. A TB test was administered without any notification. Had she been told prior she would have notified the nurse that her tests always return positive and a chest xray is required. She bruises easily and still has the scar from it. Pain medication was not always administered in a timely manner for fresh knee surgery. One incident involving Roxanne Delacruz who my mom asked to pass the message on for her pain medication after it was 45 mins late, told my mom that she had to wait because the nurse was making their rounds. After waiting over an hour my mom called Roxanne again and Roxanne’s response was “Lady I told you you have to wait.” This - after my mom advised she was in serious pain. When the nurse arrived she said Roxanne never notified her. Only a few of the many nurses she experienced were good and thorough but the rest were sub par. We were told there were no ice packs available for her swollen knee but the day prior to her departure one of the good nurses told her - “of course we have ice packs” and he brought her one. The food portions were child sized and the food was just plain bad. We were told portion size was “subjective.” The physical therapists however, were good. She checked herself out early because she was being moved involuntarily into a shared room although insurance was paying for a private room. Two of the administrative staff came in and told her that if she did not move she would personally responsible for the charges in the current room. She was given all of her other meds except for pain upon leaving although she should have been given a few pills to tide her over until she was able to obtain it from the pharmacy. Don’t send your loved ones here.

Thomas Trump was an exceptional administrator for Coronado Ridge. He consistently put the patients first and made sure they were treated with compassionate, high quality care. He also genuinely cared for his staff. His dedication to the building will always be remembered and appreciated.

Staff are wonderful... kind and attentive to say the least... thank you all. My Mom spoke highly of the staff that cared for her.. she has been discharged after some good physical therapy!!!! She loved the excellant food they served her too!! Thank you to everyone who was a part of our Mom's recovery.. Mom's 4 children are grateful and so thankful for you all! Jim*Brenda*Sue*Tony ❤️

I am so appreciative to the team that is working with my husband at CORONADO SKILLED NURSING AND REHABILITATION CENTER!! His room is always clean, and his case manager, nurses and aides are so attentive to his needs, comfort, and eating/ drinking limitations. As for physical therapy, he is progressing so much and looks so forward to his improvement each day!!! Ava Waryha

The team at Coronado Ridge was very attentive to my mom when she came to them in the evening. Being a long Holiday weekend, they were pleasant and very thorough in communicating with us what to expect. They were patient(sometimes more than me) with her and continued to keep her calm when she was confused. The case workers and director of rehab explained how the facility evaluates and what to expect, as well as possible time lines. They have made a devastating occurrence into a very manageable plan of action. I highly recommend CR if there is a need for skilled nursing and rehab.