I had a terrible experience with this cleaning service in the Mesquite, NV area. Please do some research and read all reviews before you decide to use this company. I just wanted to put a warning out there.
REPLY to company's comments:
Yes, your company tried to make things right after I was upset and livid that the original services Standard cleaning, 7 windows, & 2 sliding glass doors were minimally cleaned the first time or not cleaned at all the first time. The company would not have had to make things right if the cleaner sent to my home, did her job in good faith the first time around. I refrained from bashing your company, but if I were to provide pictures of what happened when the cleaner was at my property and all the rooms and surfaces that were left uncleaned, people would be shocked. You should also be shocked at how poorly your cleaner represented your company. I shouldn't have to pay for services that were never completed or done right in the first place. After reading other poor reviews and really thinking about what happened, I was very uncomfortable having anyone from your company come back to my home. I know I won't get a reimbursement now for the broken blind, but I had to make it public that initial services were not rendered satisfactorily the first time. I was raised on the quote, "If you are not going to do something right the first time, why do it at all." I think that is fitting for this circumstance and the cleaner that you sent. I am sure you have other cleaners that are really good at their jobs, but it's the bad ones that are going to destroy the reputation of your company. I am done and will not be replying to any other comments. I said my peace and will stick to cleaning my own house. Thank you for your time.