Uhhhh...No. Zero stars if possible. When a business needs to tell you:
- how long they that they have been in "doing this" and of their success in a distant past
- that they are the "only" people who can perform a the work properly and "no one else, anywhere" can do better
- that you "don't understand how things are done" and proceed to tell you that they will do things "their way" while completely ignoring the your wishes and desired outcome...
...then they usually are not very good...stay away businesses like this!
Working out of a small apartment, this husband/wife team is generally cordial, but, honestly, their work is awful.
I come from a family of seamtresses and custom tailors, and know from what I speak:
I gave them an assortment of light leather things and nylon bags, which, were fairly done fairly competent, but they took to thickly "bolstering" behind to sew to, rather than opening up, repairing and neatly closing. It was a really bad amateur shortcut. The hand-stitching to sew the lining closed on a jacket was just awful, like it was done by a child!
The last straw with this business was when I rejected a crooked hand-sewn strap loop on a nylon Tumi briefcase. I had showed them them the clean factory work on the "good" opposite side to copy from, and I was told, "Oh, what's the big deal, you will never see it. Besides, it's a cheap bag." Are you kidding?
These are a sure signs that someone is a hack. I asked and got my money back and took it to a real professional to get done properly.
This was a complete waste of my time and money..