Constant Appliance Service

I am quite frustrated with the service provided as he had to flip the dishwasher on its side and he didn’t put anything down or ask to have anything down to protect our hardwood floors. It was also very frustrating because I tried to ask him questions on what the problem was and he was incredibly non responsive in his clipped answers. I felt uncomfortable talking to him about anything. Our hardwood floors are now all scratched up, and it was a very preventable problem. I’m incredibly upset.

The technician seemed good however there was zero follow-through. I asked them to call me with prices. There was absolutely no follow-through. I would never use him again.

Yan at Constant Alliance Service in Poway came out to repair our LG refrigerator. He was friendly, very knowledgable and efficient. Gave us a reasonable and accurate quote, placed order for parts and completed the job in record time. 3 days from first meeting to successfully completed job. Yan was trustworthy and again, very knowledgeable. In a world where we are unsure who to trust, Yan was a welcome relief. Many thanks for a job well done.

Alex was great. Diagnosed the problem in about 30 minutes and returned the next morning to replace the compressor. That only took an hour or so along with recharging the coolant. Much appreciated!

Dishwasher broke. A service rep was at my place with 2 hours after I called. Alex was polite, professional and answered all of my questions. The repair was done in a timely manner. I will not hesitate to call Constant Appliance Service again if I need repairs in the future.

The self clean feature on my oven caused the inner glass in the door to crumble into hundreds of pieces. I contacted Constant Appliance Repair who came out the same day and gave me a quote which I thought was very fair. They then came out the next day and had me in business in less than an hour. Konstantain(?) was very careful in the way he worked in our house and a pleasure to talk with. I highly recommend them.

We did not have a good experience with Constantin Plumbing. We called them out to have work done on our icemaker and freezer door. The first visit they came out and told us we needed to have a plumber come out and do some work with the hoses and valves coming in and out of the refrigerator. So we had all of that work done, and then they came back only to tell us that they could no longer repair it as the parts that they needed were no longer available by GE. All of this information should’ve been found out at the very first visit. I have since called and emailed twice to find out the exact parts that they were ordering to see if I might find a different way to get them and I have had zero response back from them.

It took 2 attempts and about a month to get the parts for our oven and the repair was very expensive but not when compared to the cost of a new downdraft dual fuel stove. Alex was knowledgeable and polite and kept us informed about our progress.

Beware — this company is not trustworthy. I had a $1,400 microwave stop working. I run a general contracting business and have a solid understanding of appliance repairs. Initially, I suspected a bad magnetron, but after doing more research (and noticing there was no humming noise), I realized it was unlikely the magnetron and could have been one of several inexpensive components. To save time, I called this local company. They sent a technician while I was on a jobsite. According to my wife, the technician simply turned the microwave on, did no real troubleshooting, and immediately claimed the “expensive” magnetron was bad. He then sent a $900 repair estimate. The exact replacement magnetron for my model costs $50 brand-new on Amazon. I called the company to question the diagnosis, and they gave me several excuses and refused to refund the $90 trip fee. Knowing the magnetron likely wasn’t the issue, I replaced it myself — and the microwave still didn’t work. In about 20 minutes, I confirmed what the technician should have checked in the first place. I then ordered an additional $40 in parts from Amazon and discovered the real problem: a faulty door switch costing under $20. Total repair time was less than an hour. Do NOT use this company. They misdiagnosed the issue, attempted to sell a wildly overpriced repair, and refused to make it right.

My Bosch dishwasher stopped mid-cycle, so I called Constant Appliance Service. They dispatched a technician the same afternoon, and he had it operational in within an hour. Very polite, explained what went wrong, and even gave recommendations for avoiding the problem in the future. The entire process seemed professional and stress-free. I liked how well they handled everything.