We fix your network issue!
When something breaks, you make a call and at some point someone comes out to your location and fixes the issue. Break/Fix providers trade time for money. These businesses keep their fingers crossed that your technology continues to fail because that is how they profit. You just want your IT to work and they want your IT to break. Let’s not forget the cost associated with the break/fix model (labor cost, project fee, equipment, hidden fees, repair fees), and the list goes on.