COMPASSIONATE CARE HOSPICE

This company was supposed to take care of my mom and all they did was make her condition worse. They would send a nurse that all she did was messure her blood pressure and oxygen and they had a lady baith her twice a week I had to keep demanding for a dr because her condition kept getting worse then I told them I wanted to take her to the er and they said no it would make us look bad so they sent out another nurse saying she was fine it was part of the process, she was shaking and mumbling, how is that normal? I had to pay a private dr to come out and they told me to take her to the er immediately so I did and it was a massive uti. She had rashes all over her private area so they called me when I was in the er and I told them and they said ok let's cancel our service when can we pick up our equipment and I said you insensitive jerk . The next day he sent me a form wanting me to sign it saying that i won't hold them responsible for almost killing my mother. I put all their useless supplies they gave me out in the front yard and I told them to come pick it up. I can go on and on about their carelessness about my mother's condition. Taking her to the er when they where telling me not to. That decision of taking her to the er saved her life.

The best Hospice Care team. They are caring, knowledgeable, I didn't have to wait for anything, like the RN's, bath nurse, and of course my favorite person "Rosalvnne Valiente" - Director of Community Development", equipment, supplies, etc. My Mommy was comfortable, and I can never thank Compassionate Care enough for being beautiful human beings. People don't care anymore, and it's sad. I appreciate this blessed company for coming into our lives during the hardest time in my life, including our loved ones that loved her. 🫂🫶🏾🙏🏾💫 My Mommy passed peacefully at home where she wanted to be with family.

They give you the bare minimum and that's after you spend weeks asking for it. The nurses show up for 2 min and don't even do anything they only bathed my father once a week and I had to push for more. One nurse kept telling me one thing and the other one would say something else. My father was totally neglected by them . The Dr they gave me told us what meds to give him and through them it was no longer covered.

Our family had a horrible experience with this hospice company. My grandmother is in a skilled nursing facility and is at the end of her life. They did not send any additional support from hospice to monitor her and to be sure she was comfortable. Her heart rate is high and oxygen is low. When we called for support from their team we were told that they could not provide additional support because they were paying the skilled nursing facility extra to provide support to the patient. We spoke to the nursing staff at the nursing facility and they reported they were not being paid anything extra and they could only guarantee that they could check on my grandmother every 2 hours. In between that time my grandmother could pass away and no one would know . Our family is dealing with a loved one passing away and we can’t properly grieve because we are continuously advocating for the care she needs. After voicing our concerns the care manager Mimi she continued to talk over me and be argumentative stating there is nothing she could do that they would not send any nurse to be with her.

I do volunteer visits for Compassionate Care Hospice and it has been an amazing experience. The volunteer coordinator matched me with a wonderful patient based on the skills I had and the visits have gone well. Being a volunteer has been a great experience so far, and I recommend becoming a volunteer here!

I found that Compassionate Care Hospice was very much as their name implied, Compassionate. As an RN myself I appreciated the professional and caring attitude of each of the staff that helped my mother. From John the case manager who responded to all of my calls promptly and efficiently to Steven the nurse who called me with a report after each visit with my mom , to the bath aides and social worker and physical therapists , who each truly" cared" for my mother. They were able to address each need as they arose and help make her more comfortable. I recommend Compassionate Care if you are looking for a thorough and caring staff for your loved one.

This is our third hospice company since we casually switch to one hospice to another. Although there are several hospice companies, we stayed with Compassionate Care Hospice because of their excellent and genuine service. I could not fathom how an external personnel could care much for a person. We are fairly new with them and I am wholeheartedly satisfied on how they take care of my sister. I appreciate so much her fantastic nurse, Marlyn! Thank you so much for making us feel welcomed! What a pleasure to know this person. They are so great, kind and knowledgeable! Taking care of my sister on our end is truly a blessing! God Bless Compassionate Care Hospice!

My mom recently passed, and the entire experience of her final weeks and days was made so much more dignified by Compassionate Care Hospice. I do have a recent point of reference to another hospice provider for my mother-in-law and can attest that Compassionate Care exceeds in quality, expertise, professionalism, compassion and follow through. From Stephen, the hospice nurse, to John, the case manager, to Ivy, administrator, and Sandra the social worker. The team is a well-oiled machine. Prompt, responsive, knowledgeable, tender-hearted and empathetic. I can't imagine my mom in the hands of any other hospice provider. They do everything for your loved one that you wish you could do. My family and I consider ourselves so fortunate to have found them. Major kudos to the whole team.....they truly know the meaning of dignity.

This company provides amazing service to their patients and their families. They are very caring and always put their patients first. They are easy to work with and their reps are always willing to do whatever it takes to help families that are going through difficult times when there loved ones transitions to hospice. I would highly recommend.

Writing this on the same day of my grandma's passing because I seriously could not recommend this group enough. From our first inquiry call with Mary to our experiences with the beautiful Erika and Vivian, Compassionate care truly filled my grandmother's last days with laughter, warmth, and empathy. Thank you so much Compassionate Care, we've been with some mediocre hospice services before, but your efforts to help our family will forever be remembered in our hearts.