Compass ABA Therapy

I can not express enough how grateful I am for this facility. My son has been working with Alyssa (BT) and Cristina (BCBA) for a few months and the difference they have made in my son’s life has been so amazing! The two of them have shown us such passion in helping my son overcome regressions and everyday challenges. The improvement we have seen in him in just a few months is more than we could have hoped for. As a mom who was very unsure about ABA I can say my sons happiness and the support he gets from those two ladies ensures me I made the right decision.

As a parent seeking specialized services after my son aged out of Early Intervention, I was looking for a supportive and accommodating partner. Unfortunately, Compass ABA was neither. My complaint is on the following issues with the intake handled by Cassandra After I diligently submitted all required paperwork and insurance information, the intake process came to a sudden halt. I was told we could not proceed because I could not IMMEDIATELY commit to a fixed schedule of 10–20 hours per week (It’s important to note I was trying, I had put available hours during the week and on the weekend). However, because I could not commit to a schedule before my son was approved, discussed whether or not there would be copays, etc., your office would not move forward. Then the lack of professionalism and empathy; when I emailed Cassandra to express my genuine frustration with the difficulty and lack of accommodation for a working parent, she offered no apology, clarification, sample/suggested schedule, or other options/facilities. Instead, she chose to leave the email unanswered! The handling of this situation demonstrates a fundamental lack of client-centered focus. Demanding a fixed, high-hour commitment before even verifying coverage or approval shows a business prioritization that is not aligned with helping children with developmental and communication disorders and their families but rather profit. This initial impression showed me that Compass ABA is not a place I want to do business with, and I will be seeking services elsewhere. I would not recommend this provider to other parents.

Compass ABA Therapy has been such a blessing for our family. Isabel Olazaval and David are absolutely amazing! They have made such a positive difference in my daughter’s life, from helping us through the little things that once seemed like huge challenges to being right there with her in school every day. They truly are a dream team—their dedication, patience, and genuine care shine through in everything they do. The progress we’ve seen has been incredible, and we are so grateful for the love and support they’ve shown—truly life-changing!

Compass is the best company ever!!! My son has been getting ABA services from the for four years now and they have become family! Our BCBA Lauren is the bomb.Com and our ABA Therapist Sharna is great. We have had a few therapist during the years Ashley, Mr. E and Crystal and they were all great! Best company ever!

My son has been receiving ABA from Compass for almost a year now. We have had two RBT and both have been amazing! Friendly and always listening to our concerns and what we want for our son. We love our BCBA she is also amazing! Always a call or email away if we need her. If you are looking for an agency that comes to your home to provide ABA this is it.

Do NOT attend this company, workers Crystal, as well as Cassandra are not helpful, there is no number for someone that is actually in charge and knows what they’re are doing. Please do not receive services here, terrible communication for customers service and hiring. I can only imagine what it is like for ABA care. PS TAKE A MOMENT TO LOOK AT RESPONSE TO REVIEWS TO CUSTOMERS inconsiderate, please do better as a ABA company!!!! DO NOT CHOOSE THIS COMPANY REPORT THEM!

Compass ABA Therapy is by far the best ABA therapy provider I’ve come across in the state of New Jersey. I spent countless hours researching and reviewing different ABA companies, and this is the one I chose for my autistic son. They worked closely with me to find the perfect fit for his unique needs. I’m incredibly grateful to have found the wonderful director, Irena; the highly skilled and passionate BCBA, Mallory; and our newest addition to the team as well as now part of our family: RBT, Alayjah. Seeing my son smile brings me so much joy, and he has been experiencing genuine happiness through his therapy sessions. Thank you so much for all that you do for our autistic community, families, and children. I highly recommend Compass ABA Therapy for your loved ones!

My son has been receiving therapy with Compass for 6 months now. His therapist Destany has rescheduled or called out every week since July and I have always tried to work with her, I even allowed weekends to accommodate her. The BCBA Irena Evans contacted me and told me therapy will be ending now due to "cancellations on both ends". Destany never even contacted us to part ways with our 4 year autistic old son. He sits by the door waiting for her sadly because they just randomly ended his therapy cruelly. This will effect him emotionally and the company couldnt even offer an apology. Irena told me I can go find a new company. Thats what I will do. Please do not request ABA therapy from this company. In my opinion they are very unprofessional and detached from the clients. They seem to look at this as hours and money, they wont even apologize to your disabled toddler for abruptly ending therapy and altering their world. In my opinion this is very heartless to the children.

DO NOT USE THIS agency! If only I could go back in time and never start with this company. The reasons are too much to write out but as a mom of a child with autism who wants the best care and services this was definitely not it… I don’t think it there’s worse . From the receptionist to the providers , extremely unprofessional . Last provider we had never communicated when she was arriving if she was arriving and left a session early and was a no show the next day. This should be an agency with caring and qualified staff.

Our Behavior Technician, Jayden Buckley, is like family to us. He has shown that he is great with children and really cares about my grandson's developement. He also teaches swim classes to other family memebers of ours and the results are magnificent. Thank you compass team for hiring such great techs and paring us with one.