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Community Gold & Jewelry Buyers of Western PA (CGB)

  • Jewelry Buyer in New Kensington
  • Closed
  • 4.7
    (69)
Community Gold & Jewelry Buyers of Western PA (CGB)
Reviews
4.7 out of 5
(69 reviews)
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Cooper Gressly
3 months ago
I Appreciated not getting low balled like some other places I’ve been too. Thank you for taking time to compare comps and give a very fair deal on my currency, coins, and bullion! Will be back!
tuesday Thomas
4 months ago
I love my permanent bracelet it’s very cute Kim is very kind lady I loved her service and they have lots of cute jewelry!
Nichole Thompson
a month ago
The guy was very professional and respectful and very informational also , and made us feel good , talking to us and making us smile also .
Stacy Devlin
a year ago
This place never questions anything. My jewelry was stolen...I have receipts for my ex going about 15-20 seperate times. One week in particular he went 3 times to get cash for my stuff. They only care about money...never questioning the amount turned in whatsoever, nor taking note that it doesn't seem like the person is turning in items of their own. They could have alerted the cops that something seems off. And NO I don't want to hear "we run a business" what do you expect etc" if it was you, a relative, your mother you would feel exactly how I feel. This was a total of 5 months of him coming to you guys. You could've shown you are a "family run business" and care. You did not. I will never forget coming in...seeing items on your screen like my high school class ring, things my parents got me as a teenager...literally balling my eyes out. While you sat there whistling/humming Jeremy. If I could've sued your store I would have...cause that is what you deserve. I also love your statement of "oh we started turning him away" Really. I checked...he went to no other store than the new ken location. I'm not sure you ever turned him away.
Jeannie Skinner
4 years ago
My husband and I recently visited Community Gold Buyers with some coin collections and silver pieces. We had been unsure of where to take these items for many years but opted to try Community Gold and Jewelry Buyers after reading great reviews. We were not disappointed. Jeremy was fantastic. He spent a lot of time reviewing our items all the while explaining and teaching us about the items and the process of evaluating them. He was upfront and honest. We were comfortable of the process and felt that we were well reciprocated for our items. I highly recommend Community Gold and Jewelry Buyers to anyone searching for an honest and fair appraisal of their items Jean Skinner (25858)
Doug Carnahan
a year ago
Do NOT go to this place, at least if you're selling bullion. They offered me a complete LOWBALL price, one of their competitors informed me that for bullion, they should offer at least 90% of the market value. I was offered more like 75%-80%. The gentleman refused to even haggle on the price and pretty much dismissed me out of hand. They either don't know what they're doing, or they do know what they're doing and enjoy ripping people off, in addition to treating them with a condescending attitude. There are better places that will actually pay you what your gold is worth, save your time and go to one of those places, avoid this place.
Wilson Hall
3 years ago
We went to many jewelry stores from high end to big discount stores shopping for wedding rings. Every thing seemed to look the same! We either had to wait for assistance or speak with a sales person who was not knowledgeable. We were also shocked at the cost and became very frustrated. After looking on line for more jewelry stores, we saw CGB had great reviews. We stopped in the store and Jeremy was wonderful from the start. We told him what we were looking for and our price range. He showed us many rings he had on hand and even ordered rings in to show us and to help us make our final decision. He truly wanted us to be happy with our decision and did not pressure us to buy. We did buy our rings from Jeremy and would recommend CGB to anyone who wants to experience the best customer service with knowledgeable, patient and trustworthy associates. We couldn’t be happier with our experience and our rings Wil and Lori
Jill
2 years ago
Jeremy and his father helped me several times through the sale of my parents estate. They were honest, kind and respectful when dealing with personal items! They were efficient and gave us the best customer service. I recommend this business 100%.
Harry Jenkins
7 years ago
Actually my husband's name came up on the account but I am the one who has been in the store three times. Ive spoke with Jeremy each time I have been in. He is very professional and very knowledgeable on a wide rage of jewelry. I feel that he was very fair with me on the jewelry I brought in. He was able to tell me what was"junk" and if I had any "good stuff". I would and I have recommended the store to friends an family. I will definitely go back if I come up with more goodies. Thank you Barbara Jenkins Acct.22397
Christy Callen
2 years ago
I recommend this place to everyone looking to get the best price for your jewelry when selling it. I am passionate about customer service and these guys surpassed my expectations. He tested and categorized all of my jewelry right In front of me! Educated me on what I had and gave me a generous offer. Very pleased
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