A Cape Coral diner called us after their kitchen manager mentioned the flat-top griddle "always had a hot side." Staff had been working around it for months — staging burgers on the right, keeping eggs to the left. Tickets were slow. Food was inconsistent. Nobody had connected it to the griddle.
Our technician arrived the same day. The diagnosis: two failed heating elements and a thermostat reading surface temp 40°F above actual. The griddle was cycling off too early, leaving cold zones during peak service. The right side ran over 450°F while the center held at 310°F.
We replaced both elements, recalibrated the thermostat, and ran a full surface temperature test across six zones. By dinner service, the griddle was holding even heat wall to wall.
In high-volume kitchens, uneven griddle heat is one of the most accepted problems — until it shows up in food quality complaints, longer cook times, and wasted product.
Signs your commercial griddle needs service:
✔ Staff staging food to avoid certain zones
✔ Longer cook times during busy service
✔ Hot spots causing burning while other areas undercook
✔ Thermostat clicking on and off more than usual
✔ Surface taking too long to recover between orders
📍 Fort Myers, Fort Myers Beach, Estero, Cape Coral, Naples & Bonita Springs
💲 $149 diagnostic fee | 💥 $25 OFF commercial repairs
📞 Call Commercial Appliance Repair and Refrigeration — same-day service for kitchens that need every station performing.
