A convenience store in Cape Coral called us after customers started complaining that drinks in the glass-door merchandiser felt warm. The unit was running, the lights were on, and the temperature display showed 38°F — but the product on the middle and lower shelves was sitting at 50°F or higher.
Our technician opened the unit and found two failed evaporator fan motors and a condenser coil that hadn't been cleaned in months. The fans weren't moving air, so the compressor was working non-stop — consuming energy, building heat, and still failing to cool the shelves where it mattered.
We replaced both motors, cleaned the condenser, and verified the refrigerant charge. By the next morning, every shelf was holding consistent temperature and the unit was running on a normal cycle again.
This is one of the most common failure patterns we see in retail and food service: the equipment appears to work, but the product is already outside safe temperature range. By the time it's obvious, you've lost inventory — or worse, failed a health inspection.
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💲 $149 diagnostic fee | 💥 $25 OFF commercial repairs
📞 Call Commercial Appliance Repair and Refrigeration — same-day service for retail and food businesses that can't afford product loss.