The staff is so amazing from the receptionist to Doctor Arthur's himself and all staff in between. They are so kind, understanding, and caring. They are genuine. The first interaction left me a little concerned because the Doctor primarily discussed everything with my spouse vice me, I mentioned this and he quickly changed his interaction focus to me. I believe the first interaction was primarily due to the fact that my spouse would be providing the at home care and to make sure he understood everything. I highly, highly, highly recommend Dr. Arthur's and his staff to anyone how has to recieve wound care, they are amazing.