Coale's Automotive

Needed in-depth diagnostic info and only received what I had already determined from a cheap scanner used in my buddy's garage. Still was charged for an in-depth diagnosis. The one tech handling my issue had an attitude problem and complained about having to work on a Saturday, and then that he was too old to do the work in general. All after charging me for the subpar diagnosis along with a 3% fee for using a credit card. I'll take my chances elsewhere in the future.

Absolutely worthy of a 5-star review. Super friendly and super efficient with time management. Kept me informed and got me in and out quickly. Also have a very friendly atmosphere and seem trust worthy.

These guys are the BEST!!! Really happy my cousin (whose been going to Coale's for decades) suggested I go to them for issues with my Jeep Wrangler. I felt like I could trust them and they fixed my Jeep's issues at a reasonable cost. They also gave me great tips to help in the future. Everyone was kind and really helpful. THANK YOU COALE'S!!!!

Best mechanics I've ever been to (and I've been to a lot). I had a Buick that I took to many different mechanics and only Coales was able to find the issue. They guys are fantastic and I go to them whenever I need anything done. They are so trust worthy and honorable. If they make a mistake, they admit to it and make it right. Don't waste your time anywhere else.

Needed a state inspection for for my vehicle I bought out of state and they were able to fit me in the next day. Nice people and great work

I made an appointment with them last week, telling them it was my brakes, that feels like the issue. The mechanic drove my car. He indeed said it was my brakes and rotors. He give me two quotes, one for brakes and another for rotors with labor. Over $1000 really!! I have a Kia optima! My husband was like that is way too expensive. I told them never mind. The had a nerve to charge me $142 for a diagnostics. What diagnostics I told you my issue and you confirmed it. They won’t give you your key until it’s paid! I’ve never felt so ripped off! Please beware if you decide to proceed with this automotive service!

Friendly owner, knowledgeable mechanics, and i saw an opposum outside and cute critters are always a plus. Oh, and they did good work too. Quickest oil change I've ever gotten.

9/2023 UPDATE: Got ripped off by them. They made me pay a $130 diagnostic fee to get my keys back, despite the fact they didn't actually do a diagnostic. The guy turned my key and said "the battery needs to be changed". Despite the fact the battery turned over. How's that worth a diagnostic fee? I told them plug in their reader and do a diagnostic, not literally look at the car with just their eyes for 2 minutes and charge me $130. Great quality and a very fair price. They beat the dealership's quote by more that 50% and they took the diagnostic charge out of the final payment making the diagnosis free since I also did the work with them. The nature of the repair was electrical. Update: Two months after the above review I had a (non-related) emergency. Coale's Automotive was able to squeeze me in same day on a week when they were fully booked. I was prepared and planning on them having the car for up to a week and they made sure to go ahead and do it same day. I offered to pay a same day charge which they told me not to worry about and the price was more than fair for the work. The owner and staff are not only amazing mechanics, but great!

Always a good experience with these guys. Been going to them for years.

I recently bought a used car and had a terrible experience. The clutch gave out within a few days of taking it home. The dealership said they would cover about 3/4 of the repair but made it very difficult getting the money from them. It took more than two weeks for them to send the check. Meanwhile, Coale's fixed my car to 100% and didn't charge me extra to keep my car on the lot while we waited for payment. They were completely understanding of my situation and couldn't have been more accommodating. Dealing with Coale's Auto has been the best customer service experience I've ever had. I know it's difficult to find a great, honest mechanic and I am glad that I have. I'll be taking my car here for all future issues. Edit: (2019 Update) I returned recently with another major car issue and Mike completely helped me out in a stressful time. I've saved their phone number and address in my phone because I know this is where I'll be taking my cars. Many mechanics can be scummy. This place is the complete opposite of that. Take your vehicles here, I promise you won't be disappointed.