Clearwater Plumbing & Drains, Inc. gets five stars and a standing ovation.
I messaged them via the Thumbtack app at 1:00 AM (I've got a newborn.. IYKYK) and by 8:00 AM a technician was at our door - faster than my coffee kick-in. The tech was friendly, patient, and actually listened to me explain the problem without pretending he didn't already know how to fix it. (Solid dude.)
He diagnosed our leaky shower, gave us a few different solutions, did a water quality test on the spot (turns out our water had a heck ton of chlorine and ammonia — love that for my skincare routine), and walked us through options for filters and a whole-home system. We’d already been “researching” filtration for about a year, which is a polite way of saying we kept meaning to. Clearwater made the decision easy.
We agreed to a Halo whole-home system. They fixed the original leak, flushed our tankless heater, and installed the filtration system — all in under three hours. Water was off for a very short period of time, and our lives were not inconvenienced (my household’s tolerance for inconvenience is pretty low). The crew was professional, efficient, and somehow pleasant while doing manual labor — suspicious, but appreciated.
From the Thumbtack rep to the initial tech to the installation team, every interaction was five stars. It’s been less than 24 hours since I reached out and now we have the freshest water in the neighborhood. Not a paid review — although I would accept future discounts or unsolicited plumbing expertise. Highly recommend Clearwater for anything that involves water behaving badly.