Update to the update: These people genially care about their business and customer base. The fact that the owner took the time to personally insure that the company handled my situation properly speaks volumes. He doesn't know me and didn't have to take time out of his day to listen or even care. I was treated professionally and, if he believed me or not, was taken care of above and beyond. Thank you. Will leave the first review only for reference to show the progression.
Update: The owner reached out the same day as the review. This says enough about their integrity. I will go by their Killeen location for a second opinion. The fact that they are willing to quickly reach out and take another look means a lot. The problem was there from the beginning, but at least they will look again.
Brought my truck in because small flakes that were there since install, all over my windshield have gotten worse over time and are terrible when driving in the sun. The tec said they appear to be in the glass because they cannot be felt. He then turned it over to the manager who said they happened because I drove through sand or rocks. They are literally uniformally on every part of the glass, tip to tip. I asked him point blank if they would honor their warranty and he said no. I truly had high expectations. Hate that they were let down. Can see intensity at the sun in the pics, but it doesn't do it justice. I have nothing to gain from this but better sight. The product was defective from the start.