Chimcare

TLDR. I would strongly recommend against using this company. I had a tech come out (two hours early, which is fine because I was there, even though I was not planning on being around at that time), without any representation from Chimcare (no branded truck, shirt, etc) and clean my fireplace insert today. He left a big mess (soot everywhere), left a black scratch in my newly finished hardwood floors, didn't bring paper towel to do the cleaning (borrowed a whole roll, and my trash can) and didn't explain what was done. I tried calling the branch after (3pm local time), and the lady is surrounded by squealing roosters (I have a strong feeling she was in South Asia, and it was morning time) and was very blatantly distracted; so much so, she couldn't answer questions. She had the tech call me back and I missed that call (was repeatedly marked as spam as it was a Massachusetts number). When I called that number back, it went to voicemail, saying no one is there, but that "Chimney Services" is not available (not Chimcare). So, I imagine my tech was a third-party hire out. We later connected and he told me my stainless-steel insert was not cleaned to the roof as it is not required. But this is a key selling point on their website, for the $300 cleaning I paid for. I should also mention that my chimney is being deemed "unsafe" for use until I have them do a $3000 repair, which was an immediate sell by this salesman who was extremely pushy and did not let me ask questions without interruptions.

We noticed some loose bricks on our chimney and needed a rebuild. They came over the weekend and took care of it fast. The new crown looks solid and no more worries about leaks. The guy was friendly and kept me in the loop the whole time. Really glad we got it done before winter, everything feels safe now. Would recommend if your chimney needs work!

Been in this house 20 years and never thought the chimney would be a problem. It was leaning and kinda sketchy so I had these guys fix it over the weekend. Now it’s straight and solid, looks good too. Really nice not having to handle it myself and just get back to work. Found a solid crew here in St. Paul for sure.

So glad Chimcare came out the other day to fix my chimney crack. They patched it up quick and now no more leaks when it rains. Feels good to have it sorted without any hassle. Definitely happy with how everything turned out!

The galvanized cover they put on before was falling apart, so Chimcare swapped it out with a stainless steel chase cover today. Looks sturdy and should hold up better this time. The price felt fair for the work done. Hard to find good service in st paul, mn.

This afternoon my chimney had some loose bricks that looked like they might fall. Chimcare came out and did a quick repointing job. They explained everything and cleaned up after. Feels solid now, really glad it’s all fixed!

Really impressed with how Chimcare handled my chase cover repair in St Paul, MN. It was rusted and leaking, and they swapped it out fast. No more drips inside the house now. Super happy with the work. Big thanks to Chimcare!

Found Chimcare - St Paul after my chimney flashing started leaking last weekend. They came out and replaced the old flashing fast. No more drips inside the house. The guy was friendly and explained everything. Happy they got it fixed before the rain came back. Definitely would call them again if anything else pops up!

Really glad I got my chimney cap installed by Chimcare yesterday. It was letting in a lot of rain before, but now it’s all sealed up and dry inside. They showed up on time and had it done in under an hour. Feels good knowing my chimney is protected for the season. Big thanks to the Chimcare crew!

Really happy Chimcare - St Paul rebuilt my chimney crown over the weekend. The old one was cracked and causing some leaks. They replaced it solidly and now no more water issues. Appreciate the quick work and clear updates. Thanks, Chimcare - St Paul!