Children's Dentistry of Rome

I love this dentist. Our kids love it too. They said they make them feel so comfortable and explain everything to them. I definitely recommend. At first I wasn't sure cause we can't go back with them but the kids are happy and have nothing but good things to say about the staff and dentist there.

If you have a nonverbal or high-needs autistic child, this office was not a good fit for us. My daughter becomes visibly distressed as soon as she sees the building. This office uses a papoose board, which restrains a child’s arms, legs, and head. No pre-appointment medication options were offered to help reduce anxiety or distress. At a prior visit, my daughter left with bruises. Because she is nonverbal and cannot explain what happened, I asked at our most recent appointment if I could either observe the restraint process or have the board brought out so I could understand how it was being used and ensure she was not being handled roughly. I felt this was a reasonable accommodation given her disability. The office declined both requests and stated that allowing me back would require allowing all parents back. They then referred my daughter out to another dentist. What was most concerning to me was that no one was willing to clearly reassure me that my daughter would be treated gently and respectfully, despite her being nonverbal and having prior injuries. I hope this information helps other parents of special-needs children make an informed decision. UPDATE: I changed my review from two stars to four stars because they did not give me the visit I would have liked for my daughter, they were able to quickly send a referral to Centers for Pediatric Dental Sedation within the same day after leaving, I was able to get an appointment booked for two weeks out. When they referred me daughter out, they gave referrals to Franklin dental and childrens dental center, but I had to mention specifically that I wanted a referral for sedation.

The environment of this place is always absolutely beautiful. I have never seen anyone who works there without a warm kind smile, everyone I have personally encountered has always had a bright and welcoming personality, and I know that all my kids absolutely love everyone here. I haven't seen a kid walk through the door without a big smile on their face. On top of how great the environment feels; they go above and beyond to explain everything going on and thoroughly answer any questions you may have. Everything is always made convenient while protecting your privacy. Theres a reason this place stays so busy, and I absolutely love just being able to witness a place that's so full of beautiful people who actually care for our kids!

I took my children in for their teeth to be cleaned was there for nearly 3 hours before I had to leave and neither of them had their teeth cleaned. My son who suffers from Autism and ADHD was brought out to me at about the half way point by an employee, he was crying and they stated that they couldn’t do the work. She advised me he was stating it was hurting( x rays) he was very emotional and angry crying that it did hurt I assume the bite wings they were using were too large for him but instead and walking him through it or trying to make him more comfortable they told my special needs 7 year old that he was too old to be acting this way. If you have a child with anger issues tied to these diagnosis you understand how these comments only compound the issue. This was very unprofessional, not to mention traumatic for my son.

The staff is friendly, but the restroom is consistently disgusting. Every visit my daughter has to use the bathroom and it smells strongly of urine. It is clearly not being cleaned daily. The buildup shown in the photos makes that obvious. If the front bathroom, which is visible to patients, looks like this, it makes me seriously question the sanitation of the areas we are not allowed to see because you can not go to the back with your children Due to the ongoing lack of cleanliness, I am currently looking for another dentist. The owner should address this immediately because it reflects very poorly on the practice. Nice staff, but an unsanitary office.

Everyone was decent and great with my son but they wouldn’t allow me to go back with him and when I expressed my concerns the lady told me “well if you have a problem with it you can go somewhere else.” I feel like she could’ve said it nicer or differently

It's always a pleasant time and the staff are wonderful...most importantly my child is happy always with them and another thing when u call u also get a great person on the phone with amazing manners.would recommend bringing your children here the team is amazing

DO NOT RECOMMEND!!! My mom gut did not feel right after my 6 year olds last cleaning with them. They were telling me ONCE AGAIN he had 3+ cavities. It was every 6 months they kept saying he had them. FINALLY I went and had a second opinion and my boy didn’t have any cavities! I’ve heard rumors of them scamming insurance and doing unnecessary work on teeth (especially baby teeth) so they get more money. I wished I would have listened sooner.

It was a good experience for our first time. The visit went well. I wished the young lady upfront was a bit friendlier when walking in. She didn’t greet anyone when they walked in or said anything like sorry for the wait it will be just a moment. I stood there while she was on the phone with window closed. She never like put up a finger like hold on give me a minute. No acknowledgment . She did explain the next step for treatment very well when we went to checkout. Just a little more communication and be a little bit warmer with the clients.

Everyone was so sweet! Answered my concerns of Malyki’s teeth, all in all they are the Best!!