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Chela african hair braiding

  • Hair Salon in Madison
  • Closed
  • 4.5
    (262)
Chela african hair braiding
Reviews
4.5 out of 5
(262 reviews)
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Spotify Sucks
4 months ago
These ladies get it correct every time. I am not exaggerating when I say they are the best hair salon I have ever been too. I don’t even trust anyone else to braid my hair, truly beautiful work. If I could give more that 5 stars I would :)
Lily Manyara
10 months ago
In a time of desperate need, Chela came through! I had a hair appointment at another business the day before, and it didn’t turn out satisfactory to my expectations. I called Chela the next day, told her my situation, and she was able to get me in that same day! The staff are warm, friendly, and work efficiently. I am satisfied with not only the quality of work, but also the exceptional customer service I received. I will be a returning customer!
Y&Z Mobile detailing
3 months ago
Chela African Hair Braiding is hands down the best salon in town! From the moment I walked in, I felt welcomed and taken care of. The staff is professional, friendly, and truly cares about making sure you’re happy with your style. The braiding was done neatly, quickly, and exactly how I asked. The quality of work is amazing and the prices are very fair for the level of service you receive. Great customer service, great atmosphere, and beautiful results. I highly recommend this salon to anyone looking for top-quality braids at a reasonable price. I will definitely be coming back! 💯👌
Diamond Carter
3 months ago
I’ve had the best experience today at chela braiding hair my appointment was the 10th so I show up today March 11th at 9:30 I got there miscommunication I sat my appointment for the 10th I thought I did it for the 11th chela told me it was the wrong day but she told me she would still get me in to do my hair and after all it was worth the wait I love my hair parts neat braids the same size I love my hair I’ll definitely be back!! THANKS CHELA and to other works they are awesome 🫶🏽🫶🏽🫶🏽
Makala Allen
Edited a month ago
Hello, Thank you for your response. I understand your right to refuse service; however, the manner in which this situation was handled remains unprofessional. Even after the explanation regarding the special ending, I asked a separate and straightforward question about the pricing without hair included, as the difference was unclear. That was a reasonable request for clarification. As a customer, I was not aware that there was any limit on the number of questions I could ask especially when it involves a service as personal as someone working on my hair. Asking questions to fully understand what I am paying for should be expected, not met with frustration or dismissal. Rather than receiving a clear and professional response, I was met with an unhelpful tone and advised to seek another establishment simply for asking questions. Additionally, your most recent message reflects a similar lack of professionalism. To clarify, this was never about affordability. I am fully capable of paying for the service. My concern is solely with the inconsistency in communication and the way the situation was handled. Given this experience, I do intend to leave a review to inform future customers. At this point, I consider the matter closed. Thank you.
Amaiya Anderson
a year ago
Had a lady cancel on me last minute and I was able to reach out to Chela to get me in and I’m glad I did. The customer service was impeccable and she took me on the same day! Thank you Layla for braiding my hair to perfection! I am in love with my braids. Didn’t take long, feel like I was there only for 4 hours. Definitely will be back again! ♥️
Mika
a year ago
I loved going to Chela’s.!’ One of the few Senegalese Braiding around..She is very personable and professional.. It’s an environment that I prefer when spending time getting this Great Service..! ’The Best Quality Self-Care Day I’ve had in a long time.. (was about 4-5 hours to complete)👍🏾👍🏾👍🏾 Thank you Team Chela!! I Love My Hair!!
Danielle Evans
Edited 5 months ago
When I say that they are the coldest in Nashville, Tennessee, I mean just that they did so amazing on my hair. I’m in love with my braids and yes, I will be returning to get my hair done again. The experience the customer service. Everything was great. they are very professional. It’s worth the money.🫶🏽🥰 Chela Thank you!😊
Ivoryr Gleaves
a year ago
I woke up this Friday and said I want some braids , I texted Chela and she got me in at 9:15am I received box braids mid back that only took 4 hours!! The young lady that did my hair did an AMAZING job!! I love it and I will be back but these are going last a while!! Love my hair Ivory 🩷🩷🩷
Tatyana Dent
a year ago
She was great! Got me I’m same day, no extra fee , the service was fast , everyone was friendly and the shop was BEAUTIFUL! I love my hair and will be returning.
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