Verified

Chela african hair braiding

  • Hair Salon in Madison
  • Closed
  • 4.5
    (264)
Chela african hair braiding
Reviews
4.5 out of 5
(264 reviews)
4.5
5
4
3
2
1
KiKi Jaxxon
2 months ago
Well, they used to say a picture is worth a thousand words. I’ll let the pictures speak for me. The ones in red were taken the day they were done. I went back to get the parts “fixed” a few days later. That’s the last picture. They still make me think of the art work on the wall inside the salon. I’d take them down but it hurt so bad to get them done that I have to make them last at least 3 weeks. $250 because any length, any size for $200 is false advertisement. Book at your own risk
Lily Manyara
4 months ago
In a time of desperate need, Chela came through! I had a hair appointment at another business the day before, and it didn’t turn out satisfactory to my expectations. I called Chela the next day, told her my situation, and she was able to get me in that same day! The staff are warm, friendly, and work efficiently. I am satisfied with not only the quality of work, but also the exceptional customer service I received. I will be a returning customer!
Neon Broadcasting Nation
Edited 3 months ago
I went here to get my hair done and got head lice days later. They didn't refund me either. They accused me of lying about my experience instead of being empathetic. Edit: To clarify since the owner is being rude. This was the last place I went to get my hair done and it had been days later. I assume they possibly didn't properly clean their equipment. Regardless I had to rewash my hair to uncontaminate it (hense why I wanted a refund) . Which ultimately undid the hair they had already serviced prior. I'm not saying they're guilty, but it can't be a coincidence and I've never once had lice. To the owner: Also you can't sue me for free speech. I speculated that it was you but I never said it was. If you say it's not true as you claim you shouldn't even respond. Especially in the way that you did. Do better and stop trying to silence free speech. I shouldn't even have to post a picture. This is embarrassing for me and harassment. All for having an opinion. You should be lucky I'm not the one pressing charges. Regardless of the issue, your lack of empathy towards customers is crazy. Your behavior alone should be the reason your business gets shut down. Even looking through unhappy customers from years ago I can see your self righteous and have terrible customer service and can't take criticism. I'm done responding to you, Ive provided a picture as requested, I want nothing more to do with you. Goodbye. You can "ride for your business" as you say while also being professional and showing humanity.
Tempie Douglas
2 months ago
I had my second visit, and I love how my hair looks. I got my hair done for an upcoming job interview. My hair is giving me an extra boost of confidence. I have been searching for a shop for several years. I am so glad I Chela's. I got loose deep body wave crochet braids, and it only took 2 hours. Just wanted to let you know you have a happy, satisfied customer in me. Side note, I would have given 5 stars, but the braider chewed gum in my ear the whole time. I left with a giant head from the tight braids and all that gum chewing
Danielle Evans
3 months ago
When I say that the cold is in Nashville, Tennessee, I mean just that they did so amazing on my hair. I’m in love with my braids and yes, I will be returning to get my hair done again. The experience the customer service. Everything was great. they are very professional. It’s worth the money.🫶🏽🥰 Chela Thank you!😊
Mika
a year ago
I loved going to Chela’s.!’ One of the few Senegalese Braiding around..She is very personable and professional.. It’s an environment that I prefer when spending time getting this Great Service..! ’The Best Quality Self-Care Day I’ve had in a long time.. (was about 4-5 hours to complete)👍🏾👍🏾👍🏾 Thank you Team Chela!! I Love My Hair!!
Ivoryr Gleaves
8 months ago
I woke up this Friday and said I want some braids , I texted Chela and she got me in at 9:15am I received box braids mid back that only took 4 hours!! The young lady that did my hair did an AMAZING job!! I love it and I will be back but these are going last a while!! Love my hair Ivory 🩷🩷🩷
Amber Scott
5 months ago
I’m sooo very satisfied with my hair. I messaged Chela about an appointment for small boho braids and she was able to set one up for 9:15 on Tuesday. I’m not from the area but I’ll likely be back based off my experience. My hair is beautiful. The braider was fast and the price was very reasonable in my opinion. I’ve never been out of a shop within 4 and a half hours with these results.
Amaiya Anderson
a year ago
Had a lady cancel on me last minute and I was able to reach out to Chela to get me in and I’m glad I did. The customer service was impeccable and she took me on the same day! Thank you Layla for braiding my hair to perfection! I am in love with my braids. Didn’t take long, feel like I was there only for 4 hours. Definitely will be back again! ♥️
Tatyana Dent
8 months ago
She was great! Got me I’m same day, no extra fee , the service was fast , everyone was friendly and the shop was BEAUTIFUL! I love my hair and will be returning.
Loading…
This site uses cookies from Google to deliver its services. By using this site, you agree to its use of cookies.