Charles was great! He was extremely reasonable and reliable! After our initial conversation over the phone regarding my problem, he ordered the parts he thought were necessary out of his own pocket. When he got here and he started examining the situation, he realized he didn’t need the parts so only charged me for 2 hours labor when he was here for over 2.5. He was professional, clean and I never felt like he was ‘trying to make a buck’. I highly recommend his services. He worked on my fridge but also works on air conditioners too. 5 stars! Thanks Charles!