I first called this service on 22 July--no answer, so I left a message. A week goes by and they do not return my call. People can get busy, so I gave them the benefit of the doubt and called them again on 29 July. Traci answered the phone; I told her my request for having hedges trimmed along with pulling a plant.
As she requested, I forwarded her photos of the plants and she said she would forward those to Chad. Hours later, I sent a text asking for a price quote. No response. The next day I followed up with a text asking if the job could be done and again asking for a response. Again, no response.
If you cannot do the job, just say so. It is unprofessional and rude to ignore a potential customer.
No worries, I will take my business elsewhere!
Updated response: I told Chad that I was busy and I would talk to him possibly tomorrow, but in his impatience couldn't wait.
As shown in the attachment is the text exchange. They claim they did not see it...they saw all of the other ones --how could they not have seen this? And why didn't anyone follow up and return my call?
His only concern was "Would it be possible to have you fix that Google review?" I had considered it, but after this rant---Nope!