Certified Chimney Service

They were prompt and clean and did a very nice patch job on a hole in the firebox. I did have an issue on the billing and they addressed it at first request. They fully get the client relationship as a small business should.

Matt and his team were great. Matt addressed all my questions/concerns. I will be using them again for our chimney sweep and having them do additional work that is needed.

Overall, I was not satisfied with the service for several reasons. My house has three chimneys: one connected to the heating furnace, one with a fireplace insert, and one regular fireplace. The company’s website advertises standard chimney cleaning for $99, which includes full maintenance for a regular fireplace — so I expected the technician to be prepared for that. The technician arrived at 5 PM, when it was already dark, and immediately said it was too dark to inspect the exterior of the chimneys properly. He also seemed surprised that I had three chimneys to inspect and was clearly not aware of the full scope of the job, despite this information being provided beforehand. He then claimed that my fireplace insert should be treated as a “stove,” and therefore the $99 price would not apply. However, this made no sense. A stove is a freestanding unit, often requiring disassembly or removal of parts for cleaning. A fireplace insert, on the other hand, is a unit that sits inside an existing fireplace, and cleaning it is generally the same as cleaning a standard fireplace flue. In my case, he did not remove or disassemble anything — he simply inserted his brush into the flue, exactly as he would with any regular fireplace. Despite performing the exact same procedure as a standard $99 cleaning, he charged me $200 for the insert plus an additional fee for the regular fireplace. He also refused to look at the furnace-connected chimney entirely. In total, I paid $300 for about 20 minutes of work — a quick brush up the flue and a bit of vacuuming in the firebox. The only good part of the experience was that I saw how simple the process is, so I will be doing it myself next season.

Repairs done ok but first day had an issue with the damper. However, they quickly returned the very next day to correct the situation. Overall, happy with them and would call them back!

We waited to hear from anyone to confirm the time and date- no confirmation was set. Our service appt. had a window from 10 am- 1pm. Again, no word from technicians or receptionist if they were coming or running late- At 1:45- a technician called and said they were running late all day- and will be at the house in an hour! We cancelled- will schedule with a more reliable company.

I felt the person running the crew to be professionally friendly and knowledgable about the challenges my damper presents. The crew cleaned up after themselves nicely and I will use this company again for my chimney cleaning needs.

Certified Chimney painted my chimney todayJune13th, 2025. I’ve used them before to have my chimney liner and flu replaced. I was very satisfied with the work so, of course when my chimney needed painting I called them and received prompt service getting an estimate. Denise & Gabriella set up the appointment to my convenience and they were very helpful in getting me scheduled right away. Thank you . I had the job done in two days. Thank you John Delp, I am very satisfied with the painting and cleanup up. John Delp went above and beyond my expectations. He answered all my questions and met all my expectations. Thank you. I Love the color grey. John and his assistant Liam were very helpful and made the experience pleasant. I Highly Recommend Certified Chimney for all your chimney concerns. They are experienced professionals. I give a 5 STAR Rating!

Alan was really fantastic! He was very honest, reliable and explained everything to me in a clear manner. Left my fireplace in tip top shape and I’ll be requesting him the next time I need anything. Thank you Alan!!

Dylan and the team did a great job relining two of our 133 year old chimneys with new heat resistant mortar! The planning and follow-up from the home office was also amazing. I strong recommend CCS.

John and his crew were amazing! They fixed up our chimney and it looks great. John is very responsive, reliable, honest and trustworthy. Highly recommend!!