I purchased a car from Censible Auto for over $10,000, far above its Kelley Blue Book value. Within a week, the car broke down, and they refused to offer any help, citing no warranty. They knowingly sold it with no working headlights or wipers, which makes it hard to believe they weren’t aware of other mechanical issues. Extremely disappointing experience—would not recommend this dealership to anyone. Do your research and proceed with caution.
Edit***
I’d like to clarify a few key points regarding my experience:
1. During the test drive, I noticed and mentioned that the headlights were not functioning properly and that the wipers were an issue. The salesperson advised me to "just use the brights," and my comment about the wipers was ignored. It’s misleading to claim the headlights and wipers were working when these concerns were raised before the purchase.
2. I called the dealership the morning after buying the car to report issues, and again a week later when the car broke down. Both times, I was told that there was no warranty and no assistance would be provided. At no point was I invited to bring the car in for evaluation or offered any help.
3. The response suggesting that I refused to bring the car in is false. I attempted to address these problems directly with the team, but my concerns were dismissed each time.
I share my experience online because I felt I had no other recourse.