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Caspian Auto Service & Lube

  • Auto Repair Shop in Thunder Bay
  • Open now
  • 4.5
    (154)
Caspian Auto Service & Lube
Reviews
4.5 out of 5
(154 reviews)
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Mike Blimke
2 months ago
Highly recommend, Was on a trip to thunder bay when my truck front bear,came apart with no earlier indications, it was a Saturday morning and took my truck in right away and gave good advice. And while waiting the professional service and clean, free coffee and water with a public washroom. My experience was top notch 👌
Rachel Campbell
2 months ago
This morning we went to Caspian for help with a transmission issue and they were very helpful. They were friendly and attentive and helped us speedily. They were also able to diagnose the issue right away. It was bad news for us and as we left to decide what to to next, they said thé appointment was free of charge, on the house since it was such a grim diagnosis is for our car. Truly so hospitable, generous and helpful! We recommend Caspian for honest and reliable service :))
Mae
a month ago
Caspian is always quick to book my car in, fairly priced and always honest about the condition of my vehicle. They even brought me into the shop to show me the broken parts, and fixed it right away! Never going anywhere else!
ImKoala I.K
Edited 2 months ago
I called the shop on a Friday asking when I could bring in my vehicle for a misfire, the person on the phone told me Monday morning. I towed it there after my 12 hour night shift and I walked in the door to ask where they wanted it dropped because it couldn’t drive with the misfire. They told me I couldn’t drop it off anymore and I got frustrated because I had to pay 150$ for nothing. They told me to bill the company for the tow. When I left the shop to tell the tow guy to bring it back, a manager or maybe the owner came out and told me to drop it and they’ll get me in. I did just that even tho I felt uneasy about the situation. When it came time to pick up my car they told me the repairs were on them. I was upset at first but after they redeemed themselves I felt better. They’re good people and should be treated as such. My apologies again for getting upset. Edit: so the misfire came back, I contacted the shop about it, was told since it’s been more than 5 days he couldn’t do anything about it and I’d have to wait 2 weeks to get in for a check up. I use the car to get to work and back so not having a vehicle for that long was out of the equation. Ended up going to another shop, and 500$ later the problem that was originally at fault got fixed. Moral of the story is I won’t be going back to caspian.
Darren B
a month ago
These guys did an awesome job installing the tires on my new rims. Being a custom set of rims they took on the challenge and made me feel like I was giving the job to the right people! Thanks again. D
Kyle Hennaert
5 months ago
The guys were great came out of the bush with a truck issue. They squeezed me in early in morning got me fixed up and back on the road to continue my drive home in no time. Couldn't of been happier with the service.
Clint Zold
6 months ago
These guys are the genuine article. Professionals who clearly love what they do. Saved my ass and kept my truck on the road for a very fair price. Can't recommend enough
Arash Shahlaee
4 months ago
Very good experience. I highly recommend this place. The owner was friendly and detail oriented. Explained what exactly was wrong with my car
Macdonald Akhirome (The Advocate)
a year ago
Top-notch excellence at a surprisingly affordable price. The Caspian team helped to ensure that my Ford Edge does not keep me living on the edge. Thanks alot, guys!!!
Arfaat Arry
a year ago
Highly Professionals!!! Dealership level service. I was on my way from Toronto to Calgary. Had some issues with the tire. They fixed it right away. I was able to drive it all the way to Calgary without any issues and it is still running smoothly. Highly recommended.
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