Matt and his crew delivered outstanding service in a timely manner (right before the temperature dropped). They helped us save money in the long run and we didn't have to pay anything up front for a replacement combi-unit (boiler and water heater combined).
We had just bought an older house with a 40+ year old boiler and a 10+ year old water heater installed. We shot Casper Plumbing & HVAC a call because we weren't sure how to light the pilot for the boiler let alone we weren't sure if it even worked and they came out immediately. After a quick assessment and attempt to light it, it was determined the boiler was inoperable.
The awesome thing is that the gentleman that came out suggested replacing the boiler through NJNG's SaveGreen program which Casper Plumbing & HVAC are approved for. They suggested replacing both the boiler and the water heater based on the age as well with a combi-unit which would save us money in the long run. Nothing was paid for up front, no interest tacked on, and the moment our application was approved they put us on the calendar within a very reasonable amount of time. I mentioned our thermostat didn't work and they replaced it as well.
When I noticed a leak the day after the installation, I called and they came out immediately (within the next hour or two) and resolved it.
Communication was amazing, customer service was awesome, and they made sure everything was working perfectly. They are reliable, steadfast, and friendly. Something that isn't all that easy to come by. I recommend them to anyone having issues with their furnace, boiler, water heater. Shoot 'em a call, they're worth it.