Cascade Auto Glass

Wow! That was seamless. Cascade handled my insurance claim, got approval for the OEM windshield and installed it quickly. I highly recommend Brenda and her team at Cascade Auto Glass. Great work and super easy to work with.

Cascade Auto Glass for the win again. Easy scheduling, on time service and quality work. Super friendly and efficient. They stick to their schedule really well.

I have used cacade auto glass for 2 windshield replacements since 2022. Call Center is very helpful and understanding Local office personnel are courteous and greet you with a smile Technicians are very personable and explain After service is done Highly recommend office Fourth Plain blvd Vancouver Wa

They did amazing work, quick and reasonable. Will definitely being using them for my future window needs!

I had Cascade Auto Glass replace my cracked OEM windshield (rock hit it on the freeway) on my Subaru Impreza. Because the Subaru has eyesight technology (two forward facing cameras), it needs to be calibrated when a new windshield is installed, so it requires service in the shop. The tech and the customer service person were real nice and professional over the phone and in real life. There is a lobby area where I waited while the windshield was being replaced and recalibrated. The issues I encountered were defects in the glass itself. The first windshield, I think the brand was PGW, but I know it wasn't OEM Subaru, had a two inch warped circle on the passenger side. I noticed this defect on my drive home from the shop, so I turned around and went back to Cascade Auto Glass, but it was closed. So I called them and they scheduled me a week later to have the windshield replaced again. The second windshield they installed was brand Fuyao, also defective, it had these wavy lines on the passenger side (while sitting in the driver seat) that are really noticeable when making a right turn or driving slow, like in a parking lot. I noticed the same lines on the driver side while sitting on the passenger side, so this whole windshield is defective. I ended up calling my insurance, explaining that I can't go back to Cascade Auto a third time because it's too much of a risk that I could receive another defective windshield. So now I will have a third windshield installed at an entirely different business. Hopefully my third windshield replacement will be defect free. The whole hassle with defective windshields has become real time consuming and quite annoying while driving with these defects. I suggest Cascade Auto Glass order from places that diligently inspect their glass before shipping it or at least carefully inspect it themselves when they receive it. Photos: I circled where the defects are. The first and third photo are from the first windshield and the second photo is from the second windshield. The defects are more noticeable on video, but google reviews doesn’t support videos. Edit: I uploaded a fourth photo of the second windshield, you can see the distortion quite easy by looking at the parking lot lines.

Came in for a rock chip repair. Ryan and Eddie were great! Nice shop too. Highly recommend this place! A+ service

Excellent staff and professional job in 1 hour. Highly recommended!

Sam helped with a diagnoses and everything he even sent me videos and links for everything I needed this place actually cares about their customers!

When both my girlfriend and I ended up with cracks running down our windshields, I wasn’t exactly excited about having to deal with it. But working with Cascade Auto Glass made it surprisingly easy. I called Brenda, who connected me with Kellie to set everything up, and they handled the rest. The installers showed up right on time, replaced both windshields while we worked from home, and even put the cars back where they were parked when they finished. The whole thing was straightforward and stress-free — which is exactly what you want when dealing with car repairs. Hopefully I won’t need another windshield anytime soon, but if I do, I know who I’m calling. If you’re trying to figure out who to trust with your windshield, I’d definitely recommend giving them a call.

Finding their building was a bit difficult since it didn't have an actual sign on it from the "front" but once I figured it out and arrived, it didn't take terribly long for the install and calibration. (I had to go to them for the appointment since my vehicle required a calibration.) They were super kind and helpful both on the phone and in person. I was lucky enough to get an appointment within the week which I was thankful for since the heat was starting to get intense and the crack in my windshield was not liking it. Overall, great service and customer service. Would recommend.