I visited the shop with my elderly in-laws, who where looking to replace they're aging carpets, they where sceptical regarding getting a decent carpet and deal.
The shop seems to be within a shop, with furniture and beds too.
We where greeted by a friendly, enthusiastic guy, called Daren, who I recall was a Regional Managef, visiting the store, he was very Knowledgeable, respectful to my in-laws, had manners, and educated us on twist and saxony benefits, with twist being chosen for high wear areas, we purchased of him, and he also gave us a 20% pensioners discount, which sealed it for my Mother in law, epecially after the heating allowance fiasco!!!
I wad not there at the time but I was told another friendly guy measured for them, a few days later, Nandal he was called, and fitting which I have seen was very professional, they are over the moon, so am I and my wife, for looking after her elderly parents and giving them an honest deal, and shown respect.
These two are a credit to the company, and I would not hesitate in recommending the shop to friends and family.