Giving 2 stars for Miles, the guy who came out to clean my couch, because he was friendly. However, my couch looks just as dirty, even dirtier in some areas, and has a new water stain on it AFTER cleaning. (Pictures of before and after are labeled. (R) corner is where the new water stain is). We were quoted $275 for the back of the couch and ottoman, which I felt was reasonable for the service itself but ended up only paying $250 as Miles did acknowledge the corners and edges weren’t much better. However, after my couch has dried I can see the new water stains and the old water stains are worse in quite a few areas. I do not feel great about paying $250 for my couch to look just as bad, and worse in some areas and also having to find/pay another company to come out to clean it.
EDIT: Miles did give me a $100 refund as a gesture of good faith.