I have had such a wonderful experience getting braces here.
I'd had braces before for about four years and my teeth were perfectly straight. I wore my retainer for 8 years and lost it during a birthday trip my freshman year of college. Unfortunately, this caused my teeth to revert back to where they were before. It took me another 4 four years to find a warm, welcoming, and professional place to get braces again.
Carolina Braces has some of the kindest and most intelligent staff I have ever encountered. They always explained to me exactly what was going on with my teeth, what they were doing, what progress we were making. Most importantly, they were committed to getting my teeth right. Even though my treatment ended up going a bit beyond the original timeline discussed at my consultation, they never rushed the process or treated the schedule as more important than the outcome. They made sure I got exactly what I wanted out of having braces again. I have never seen a staff go above and beyond for their patients like this before. Furthermore, each staff is clearly skilled, knowledgeable, and talented. They are incredibly thorough, meticulous, and precise.
Beyond their technical skill, they genuinely treat you like a person. They give away shirts, very well made drink tumblers, and even electric tooth brushes. They always have fresh baked cookies for patients, and other treats such as that. They make sure you are taken care of and go above and beyond in every respect. Everyone is so kind and welcoming, they always greet you when you come in, ask about how you're doing, and are generally such amazing people to get to know.
As a grad student, my schedule could get hectic. I was late, missed appointments, and had to reschedule last minute more than once. Every single time, they were patient, flexible, and willing to work with me. There was one point where I'd began to panic over the financial aspect of getting braces, and they were there to help me through it, come up with a plan, and ensure we came to something that worked for everyone while also providing my teeth the support they needed.
I seriously have never met such kind and talented people before. There is so much empathy, warmth, and skill here at Carolina Braces. I’ve even recommended my younger brother to Carolina Braces, and his experience has been going wonderfully as well. You will not regret trusting them with your teeth.