We got over 10 quotes for a new HVAC system and ended up going with Carbon based on price responsiveness and quality of products used. We are very happy with our choice and just got our new system installed today! The office was super helpful and patient in scheduling and all of the men on site were incredibly kind, kept me informed throughout the process, and cleaned up after themselves like they were never here! They also took the time to show me the basics of how to use the system and the new thermometer. We had a positive referral going into this from a neighbor But are very pleased with our choice.