I don’t understand how towing company’s are able to steal your vehicle and then hold it for ransom, but that’s exactly what they do. They won’t even negotiate or budge on the ransom amount. I have to pay $540 if I ever want to see my car again, and they won’t even take $500 after draining the last of my savings account to try to get my stolen car back. Regardless of this I was polite on the phone and they responded with bad attitude. Thieves, uncaring and rude.