Outstanding Inter-Provincial Move Experience with Canadian Moving Services Inc!
We recently used Canadian Moving Services Inc to move our belongings from Edmonton to Hamilton, and we could not be more pleased with the experience.
From the beginning, our point of contact, Ms. Francine Drapeau, was professional, responsive, and courteous. We had received quotes from several well-reviewed moving companies—some recommended by friends, others with strong reviews online (Google and Reddit). In the end, we chose to support a local business, and Francine's competitive pricing and personal visit to our home to assess the move helped us make that decision with confidence.
Canadian Moving Services are agents for North American Van Lines Canada, who manage the inter-provincial logistics. (A side note for those researching: online reviews for North American Van Lines may seem mixed, but our experience was excellent.)
Our driver, Mike Carty, called us the day before the scheduled pick-up and arrived ahead of time with his massive semi-truck clearly marked with North American Van Lines. We had already secured truck parking permissions from our community board and notified our neighbours in advance, which helped things go smoothly.
Mike was joined by three additional crew members, all of whom were friendly, professional, and clearly experienced. Although most of our packing was done, the team carefully wrapped and disassembled our furniture, including a complex IKEA box bed. The loading process took over six hours, and we were extremely impressed with how systematic the process was—Mike tagged and inventoried each item, the crew wrapped and loaded them efficiently, and we received the total shipment weight within two hours of departure.
Delivery to Hamilton happened the following week, though Mike was actually ready to deliver within four days—an impressive turnaround. We had scheduled our arrival for later based on our agreed delivery window, so Mike accommodated our timing without any issues.
The unloading process in Hamilton also went smoothly and took around eight hours. Mike returned with three crew members—two of whom had helped with the Edmonton loading—bringing a great sense of continuity and trust. Two of our standing fans were damaged during transit, but Mike promptly reimbursed us, which we greatly appreciated as a mark of professionalism and accountability.
In summary, working with Francine from Canadian Moving Services and Mike from North American Van Lines was a truly positive experience. They may not be the cheapest, but they are undoubtedly among the best. We felt supported every step of the way, and the peace of mind that came with their professionalism was well worth it.
Highly recommended!