My fridge wasnt providing cold air. When the repair man came, he assume that there is leak in the tubes in the freezer. And then he said the freezer fan is not working. After he fixed the new fan on his 2nd visit (waiting to get the part), the fridge is still not cold. I had to call him in a third time to come and check it. This time he found out that the actual problem is the hole that provides cold air to the fridge is blocked by ice. So I guess I paid for the fan all for nothing when the cause is the blocked hole. Now 2 months later end (Dec to end Feb), there are signs of water leak freezing in the freezer. I called this company to check if I am still covered for warranty, and it was only covered for 30 days, and the front desk reception said its a totally separate issue! They dont even bother to do a courtesy visit to check my fridge and assue its un-related to my first repair! And by the way, there were missing screws and damaged screw cover caps after the repair. Total job $518.30. Now to fix the new leak in the freezer, the total cost of repair is as good as buying a new fridge!