That’s the worst customer service experience I have ever had.
We came and ordered cappuccino (3 of us) and food. While waiting for food, we tried cappuccino, and it was very bitter, almost impossible to drink. Obviously, it was caused by burnt coffee or broken coffee machine. It was not just the taste of espresso.
We politely asked the server to return all 3 cappuccinos.
The next minute, the man in a dirty underwear (tank top and joggers) showed up, told us that it was his business and he wanted us to leave, and pointed his finger at the door.
He looked like he was going to kick us out if we don’t leave immediately. While we were leaving, he stood by the door watching us and swearing at our backs.
I wish this place was closed forever so no one can have such an experience.
It happened on January 1, 2026.