Cable Dahmer Kia of Lee's Summit

I am giving a 3 star review Because the service department has been very helpful and if it weren't for them, I would be giving a one star review. The reason for the negative review is the salesperson we dealt with was horrible. He has no professionalism and you can tell.He is not a people person. After he sells you a car, if there's an issue he will avoid it or pushing off and keep telling you that he will get back to you the next day. What really got me was that yesterday I was trying to figure out how to go about getting a motor mount replaced on a used vehicle I purchased three weeks ago. After not hearing from him for hours, i reached out to the service department myself to address the issue. Then my salesperson said that they would take care of me and to bring the vehicle in and bring it up front and drop the keys off, however, while I was walking into the building, I received a phone call from the service advisor and he told me that I could just pull it back and he would help me out. My salesperson's name is JC his business card reads juancarlos and he was heading to lunch so I figured since the service advisor told me to pull it up, everything was fine. 4 hours later, I receive a text message from JC asking who I left the keys with, and when I told him then I already had gotten taken care of and they had already brought my car back to me. He said that he was confused and asked, who worked on my car. I told him I did not know but I was told by the service advisor to pull it to the service bay. JC had the nerve to respond to me and tell me word for word "that was not what I told you to do. But okay". That to me is very unprofessional. He also responded four hours after he told me to drop my keys off Which shows that I wasn't even a priority because nobody takes a four hour lunch. Be very careful buying a used vehicle from them, they claim to do a 31 point inspection. However, my air cabin filter was disgusting and I had worn motor mounts. Although the motor mounts were addressed the loopholes, I had to jump through and the lack of help for my salesperson is the reason for the three star review. Besides that, I really do like the car. I just wish that the people were a little more pleasant.

I had dreaded going through the car buying ordeal but Nikki made it painless - even pleasant. She was not pushy in the least. She was patient, honest, warm, and a great listener! I felt that she worked hard to get a deal that worked for me. She also made the process go much faster than expected while totally working around my schedule. Hector in finance was also kind and personable as he explained details in a very down to earth way. From a woman’s perspective (and of the silver variety), I didn’t feel patronized or that anyone was trying to take advantage of my car buying inexperience. And I’m totally enjoying my Sporty Kia Sportage!!

I purchased a new car today, and I couldn’t be happier with the experience. From start to finish, the process was smooth, stress-free, and even enjoyable.. something you don’t always hear about when buying a car. Keaton was an amazing sales man. he was patient, and never pushy. He really took the time to understand what I was looking for and helped me find the perfect car. I also would like to thank Kile in finance — he made what can often be a complicated part of the process feel simple and straightforward. I highly recommend this dealership to anyone looking for a new vehicle. Great people, great service, and a genuinely positive experience from beginning to end. Thanks again for helping me drive off in my new car with confidence and excitement!

If I could give this dealership zero stars I would! Bought a brand new telluride and was looking back at the records and the sneaky underlining stuff they pulled is CRAZY! Also took it up there to get recall work done so they gave us a loaner car and they said they would call when it was finished! The loaner car was absolutely disgusting dirt all over the seats dog hair everywhere! We told the guy about all the hair and dirt when we were doing the walk around before bringing it home he said eh we aren’t worried about the inside! Pretty bad when you have to clean your loaner before taking it home! Then of course they never called after the recall work was done we had to call to ask if it was done! I will never go back to this place and wouldn’t recommend to anybody!

I had a great experience buying my 2026 Kia Sportage Hybrid SX Prestige from Cable Dahmer Kia of Lee's Summit. The in-dealership process took a little time, but that's to be expected when you're working through financing and insurance, and I don't view that as a dealership-specific issue. I contacted several dealerships looking for a specific combination of trim, color, interior, price, and financing terms, and Cable Dahmer was straightforward from the beginning. They agreed to my ask price and followed through on exactly what they quoted, including the financing terms. They also ultimately found the exact vehicle I wanted even after another dealership made that difficult. Tim Steyn was responsive, easy to work with, and didn't waste my time with games or unnecessary pressure. Nicholas Oligney made the finance process smooth and efficient, and everything matched what had already been discussed. They did exactly what they said they would do, and everything was transparent from start to finish. Overall, the process was professional and worth the drive.

We had a great experience at this dealership from start to finish. The whole process was easy, straightforward, and way less stressful than we expected. Josh York was extremely helpful, friendly, and patient throughout everything. He answered all of our questions, made sure we were comfortable with every step, and never made us feel pressured. We really appreciated how smooth and easy the entire experience was. Highly recommend asking for Josh if you’re looking for a vehicle!

I recently purchased a new 2026 Kia carnival SX Prestige hybrid from here. The salesman, JeanCarlos Reyes is the main reason I continue to buy vehicles at this dealership. This was the fourth vehicle that I have purchased here. Jean has always gone above and beyond to help me out and make sure everything goes smooth. I wanted to give him a public thank you for all his hard work and dedication to the job. Make sure to ask for him when you come into the dealership!

Do not buy a car from this dealership. While test driving vehicles then ultimately purchasing a vehicle in December, the dealership has shown a lack of motivation to care for the customers best interest. The addition of an extended warranty has left me with less piece of mind when purchasing a Kia, adding more at signing and guaranteeing what was already expected. The warranty was of no help when after a month of owning the vehicle the front bumpers paint started chipping. The quality of the vehicles you are willing to sell should say it all. The used vehicle’s extended warranty didn’t cover the paint, so I was left to replace the bumper at my expense, costing upwards of $1,000. When a company is willing to sell you a vehicle that is subpar, then add warranties that don’t cover an expense they may have foreseen, it’s time to take a look at who you’re buying from. In addition to the quality, the unprofessional behavior while doing business to remedy these issues has been enough for me to take my vehicle to another dealership.

If you want to buy a car in Missouri, this is absolutely the place to go. Rian In specific was phenomenal at talking me through the entire process, helping me negotiate and truly caring about my needs. The director as well as the finance Director were also extremely helpful and very understanding of my situations. Everyone worked so diligently and efficiently to help me buy the car of my dreams at a great price. I will always go here in the future and I will always go through Rian

Isaiah was wonderful! He was so professional and accommodating! He was able to customize our payment and get us into a great vehicle for an awesome price! Definitely will buy from them again!