Cable Dahmer Kia of Lee's Summit

I purchased a new car today, and I couldn’t be happier with the experience. From start to finish, the process was smooth, stress-free, and even enjoyable.. something you don’t always hear about when buying a car. Keaton was an amazing sales man. he was patient, and never pushy. He really took the time to understand what I was looking for and helped me find the perfect car. I also would like to thank Kile in finance — he made what can often be a complicated part of the process feel simple and straightforward. I highly recommend this dealership to anyone looking for a new vehicle. Great people, great service, and a genuinely positive experience from beginning to end. Thanks again for helping me drive off in my new car with confidence and excitement!

I came in to check out the Kia K4 EX I saw online and was met by Isiah! He was so warm and friendly and very easy to relate to! He made my car buying experience 100000 times better than my past experiences at other locations! He was knowledgeable, personable, honest and he worked hard to meet me where I wanted to be! I will refer everyone to him for advice, car buying etc. I appreciate how on top of things he was and how he handled the deal from start to finish

Jackie was a great salesperson and made my entire experience at Cable Dahmer very enjoyable. She helped me find everything I was looking for and had amazing customer service. She even brought me snacks and water while I was waiting and was just overall very attentive. She genuinely made the whole process a breeze. I will definitely be recommending this establishment to all my friends and family and will be coming back for all my future automotive needs! Thank you for this amazing experience and my brand new car!!

I recently purchased a car from Keaton Waters and was extremely impressed with the level of professionalism throughout the entire process. He provided clear and transparent information about the vehicle’s history, answered all of my questions promptly, and allowed plenty of time for inspection and a test drive. The car was in great condition, exactly as advertised. Closing the deal was quick and straightforward with no pressure. I would definitely recommend Keaton to anyone looking for a reliable vehicle and a trustworthy buying experience.

Recently we purchased our first car a used Honda CVR Hybrid and got to work with Jason. He did a great job keeping us informed and connected through the whole process. They ended up getting us a really good deal with the car and even got us a low apr financing AND got it in our price range! 10/10 recommend and if he’s in ask for Jason!

These guys are great and I will say get with KEATON I mean he made every process go so smooth and work perfect! Honestly out of all the cars I’ve bought I never thought it was this easy until I worked with Keaton! Honestly Keaton waters is by far the best thing that’s ever happened to me EVER! I highly recommend!

Once I showed interest, I was courted daily through emails and phone calls until my appointment. I purchased the vehicle on November 1. Everybody was great right up until I asked them to pay off my other vehicle by the 13th so I didn’t have to make double payments and then I started getting the runaround and no one would call me back. Love my 2026 Sportage X line don’t like the customer service I’ve received after the purchase.

We have purchased two cars from this dealership. The sales staff is awesome, however, this second purchase took a very dark turn. We had the car 3 months when the heat and heated seats went out. We purchased a warranty since it was a used car, however, now they said it is not covered. Worthless warranty but I digress. I had to go pick up the car and met the most arrogrant, condescending dismissive service person I think I've ever met. I got one sentence out and he talked over me and kept talking about how is dealership did their best to really help, which was laughable since I was there to pickup my non repaired car!! Because he disagreed, because I was a woman or because he thought it was his job not to listen, I'm not sure. I will sadly have to plan never to use this dealership again. I thought I had found a great place until I had this experience. Now, I'm driving a used car with no heat and no heated seats. Never again!!

I started my car search on September 25, 2025, and worked with Matt Branam, who was amazing right from the start. He was attentive, patient, and consistently professional as I explored my options. There was quite a bit of back and forth since I was torn between the 2026 Sportage Hybrid SX Prestige and the 2025 Niro SX Touring, and I also wanted to trade in a new 2025 Sportage I owned with some positive equity. After plenty of research and discussions, I ultimately decided on the Niro. Matt stayed supportive throughout the process and made sure I had all the information I needed to make an informed decision. There were some mild frustrations on my end, but he was always there assisting me. His proactive communication, transparency, and friendly attitude made the experience far less stressful—even when I had a million questions (I have the text exchanges to prove it!). I won’t lie, there were a few unexpected road bumps that almost led me to consider another dealership (through no fault of Matt’s). However, Sarah from the financing office reached out directly, and I’m so glad she did. She took the time to explain why the process took longer than anticipated, secured the price I wanted, and even negotiated a lower interest rate with Capital One—which made a big difference! WHAT?! 🥳 Overall, I’m extremely happy with how everything turned out. Between Matt’s professionalism and personable nature, and Sarah’s extra effort to make things right, I felt valued and taken care of every step of the way. As someone who deals with anxiety, Matt’s calm, non-pressuring approach really helped me feel comfortable and confident in the process. He even offered to drive two hours out of town to get the car I wanted—without me even asking! Who does that!? I was thrilled, and sure enough, he got the car for me and earned my business today on October 8th, 2025. I will definitely be back when I want a new car! 🚗 I would absolutely recommend this dealership and to work with Matt Branam (sales) and Sarah Rowland (finance), without a doubt! 😭🥹🤍 Update: 11/14/25 Earlier in November I was told that I needed to come in and pay money back since they allegedly overpaid my payoff, even though the contract was already signed. I told them that I had a signed contract, and I owed nothing further. They told me they couldn't submit paperwork for me until I came in with $600+ for their mistake, basically. I told them I wouldn't be able to, and eventually they resolved whatever it was. Now, today (11/14), it’s disappointing that this situation happened at all, especially considering that Finance clearly stated they would handle everything for me so I would not need to go to the DMV. My contract included the title, registration, and plate fees—meaning the dealership was fully responsible for submitting all necessary paperwork to the Missouri Department of Revenue. Yet after purchasing the car on October 8th, it is now November 14th and my plates still have not arrived. When I chatted with the DOR, I learned that no paperwork had ever been submitted for my vehicle. I had even called Cable Dahmer earlier to ask when I could expect my plates, and Sales told me they’d look into it but never followed up. After more calls, I finally reached Kelsey in Accounting, who was the only person to actually take ownership of the situation and get me over to Ashley in Billing to see what was going on, because NO ONE HAS COMMUNICATED WITH ME SINCE OCTOBER 8TH STATING I NEEDED TO DO ANYTHING ELSE. I've been under the impression since October 8th that they would handle everything for me, only come to find out that's not true. Overall, it feels like there’s a serious lack of internal communication between Finance, Sales, Billing, and Accounting at Cable Dahmer. These departments should be aligned—especially when handling something as essential as a customer’s title and registration. The disconnect not only caused unnecessary stress and delays but also undermines confidence in the dealership’s process. I can no longer in good conscience recommend this dealership.

I had a great experience at Cable Dahmer Kia! I’ve been searching for a Hyundai Palisade for quite some time and decided to go look at this dealership and see my options. From the moment you walk in, to the management staff, & finance! The staff went above & beyond to ensure you have a great buying experience & great service! I went to a dealership prior who I simply didn’t buy from due to terrible customer service. I got the complete opposite here! Shout out to Will for the smooth process, help getting my other vehicle back to my home alongside another sales rep, & for the great experience & service all around!! Customer service goes a long way & you guys are killing it!