Verified
C&K Electrical LLC
  • 4.9
    (52)
C&K Electrical LLC
(860) 420-2028
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayClosed
SundayClosed
C & K Electric, your one stop shop residential, commercial and Industrial electrical work. We provide personalized services to Tolland and Windham Counties. We give our customers the power!
Light fixture installation
Outdoor lighting installation
Electrical outlet & switch installation
Electrical outlet & switch relocation
Electrical outlet & switch repair
General repairs
Installation
Electric car charger installation
Fan installation
Ground wire installation
Fan repair
Light fixture repair
Electrical panel repair
Electrical panel replacement or upgrading
Electrical Service Change
Electrical Troubleshooting
4.9
52 reviews
Modedgamer12
a year ago
We contacted C&K electric for our Google nest thermostats that were not working properly. They sent a very nice technician who checked a bunch of things but was ultimately unable to resolve our issue because as he stated it's an HVAC issue, not an electrical issue. Since day one we inquired about what this was going to cost and he was unable to give us any information and stated we needed to contact the office. We contacted the office and the office told us they were still putting our paperwork together and was unable to quote us at that time. The tech had to leave early for his own appointment and came back the next day to continue checking. We followed the same steps as advised and still wasn't given a quote. In this time he changed 2 unrelated light switches and still wasn't able to figure out our issue. By the end of the week we received a bill for $400 which the bill states is for 2 days of diagnosis. After getting the bill I spoke with Don and despite the fact they didn't actually correct our issue he was harsh and completely unwilling to work with us on the price. I can understand paying for at least one day but we signed nothing and were completely unaware of what we were being billed. I now have to hire a HVAC tech to fix the issue they charged me for and was unable to resolve. Their tech gets 5 stars but one star is the minimum it would allow me to put for Don. Tldr; bad business practice, no communication of price despite following the steps they asked me to follow, couldn't fix the issue and still charged for days of diagnosis. I am still willing to work out a fair price with the company for work actually done. *****3 month post service update*****I contested the charge with the bank and the bank found our case valid and the bank awarded me my money back. After the review and before being awarded the money Don reached out to my wife to try to have her remove my review. ******
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