C and M Plumbing and Septic Tanks Inc.

UPDATE: After the initial incident I went in to talk to management about the ordeal and to see if they would provide a more realistic estimate. They sent out a new plumber who was very polite and knowledgeable about what needed to be done and provided a new estimate for only the drain and then returned Monday to complete the job and did a great job. They made sure to call and keep us updated on his estimated arrival. Thanks Original review (modified): I'm very disheartened with this company. We called to have them come out and fix our kitchen sink drain pipe as it came disconnected under the house. It appears that it was never glued. Since it was already disconnected, I asked if it could be moved to the left 6 inches so it didn’t interfere with our new sink cabinet. The plumber that came out provided a quote for the job in addition to a few other quotes of other things he thought needed to be done (nearly $20K). However, he would not fix the sink drain and instead quoted it would cost $2,700 to move the pipe 6 inches and reconnect! So I asked instead of moving it can he just hook it back up and make sure it is glued. He said no, there was too much work to be done. I proceeded to ask what work and he said there is other work that needed to be done. I asked for an explanation, and he said that there is a Y in the drain that needs fixing. We went back and forth on explanations of why the drain can’t just be reconnected like it was. He stood there with a smile on his face, looking me in the eye and said, "it doesn’t work that way it just can’t there is too much work that needs to be done." I call bullshit! He bold face lied to me...with a smile. That does not sit well with me. That pipe clearly would have gone right back into the drain pipe and there is clearly nothing wrong with that Y connection. In addition, he even went as far as putting on his suit and claimed he went under the house. I watched him, he put it on and walked around the house and never went under there to look at anything. The cobwebs at the opening are still in tact with all the dust. How did a $300 job turn into $2,700?!?!

Edelmar Morales and coworker came to pump out my septic tank. It was very easy to book online. They were on time, very professional, super nice and was the best price out of 3-4 others that I contacted. If you are in the Wilson area I highly recommend C & M plumbing and septic!! Thank you guys!

Great service! Showed up earlier than expected and installed new septic system in one day. The install team was very professional and experienced.

We had a fantastic experience with C&M Septic. They came out the next business day after we called. Jamie and Sleepy were very professional, friendly, and quick! They provided answers to all of my questions and gave helpful tips and tricks to keep our septic in good condition. They had our septic system located within a minute of their arrival and only dug exactly what was necessary to get our system cleaned. Our yard was left in great condition afterwards and almost appeared as if they had never been here. Overall, superb service! This will definitely be the only company that we will use going forward.

Was a great experience working with this team of highly qualified individuals. They came in gave us a fair estimate on what needed to be done and took all The necessary steps to make sure we were able to be the work done asap. When they came to do the work they very polite and professional. Got the work done in a timely manner. Would recommend them to anyone. They have our business in the future for sure.

I had multiple jobs with my septic tank that included repairs and pumping. C&M were quick to respond and had people out the same day. They where right on time, in the beginning of the window timeframe. They got to work and were done in lass the an hour. They cleaned up everything so well you could not tell they were there. I will definitely call them again for anyother plumbing or septic needs.

I spoke with Brandi in office she was very nice. She put me on schedule for septic tank installation. Guy came out flagged area off. They kept me updated when they'd arrive for the installation. The workers come out and worked hard and got the job done quick. I would definitely recommend them. Great job to all that helped at C&M Septic

I called today around 4:15 and received a message saying the office was closed. Less than 20 minutes later I received not one but TWO callbacks from higher ups in the company, and 5 minutes after the second call someone was on the way to help with my water heater. The technician name was Wyatt, and these guys should do all they can to never lose him as an asset! He called, was here much sooner than he estimated, immediately identified and went to work on resolving the issue, took his shoes off before entering the house, was professional and polite while also being personable, and was nice to my extremely curious and talkative 3 year old son. Top notch service all around to have it solved in less than 2 hours from first call to Wyatt leaving 🙌

It was a pleasure meeting Jamie. He and his partner did an awesome job. I will always call C and M Plumbing for our plumbing needs. They were able to come out the next day. Jamie is very knowledgeable about his job and explained everything. He even took the time to show me what was causing the problem and offered solutions. I also appreciate that they didn't leave the yard a mess, considering all the rain lately. You could barely tell they were there. I received great customer service and that to me is priceless. I recommend C and M Plumbing.

Jamie from C&M Septic was absolutely fantastic! Extremely helpful and professional from start to finish. I called at 11:30, and they were at my door by 12:30—talk about reliability! The service was efficient, thorough, and handled with great care. It’s hard to find a company this dependable, but C&M Septic exceeded my expectations. Highly recommend!