I took my brand-new BMW motorcycle straight from the dealership to BRZ Auto Spa to have clear PPF installed to protect it. Instead of protecting my bike, they damaged it.
During the installation, they scratched my motorcycle with the blade they were using to cut the PPF. There are scratches throughout the bike, including multiple carbon fiber parts and even the OEM headlight, which alone costs around $3,000. I have photos and videos documenting the condition of the motorcycle before and after the installation.
I contacted the owner and gave them every opportunity to make things right. I was patient, respectful, and tried to resolve everything professionally. Instead, I was ignored. The owner never contacted me, and I was even blocked on his personal page.
The workmanship was unacceptable. The PPF has uneven cuts and inconsistent lines throughout the motorcycle. My tank hugger, which was supposed to be included in the service, wasn’t even wrapped. On top of that, the PPF started bubbling and peeling just two weeks after installation.
This motorcycle is something I worked incredibly hard to buy, and seeing it damaged by a shop I trusted has been extremely disappointing.
Based on my experience, I cannot recommend BRZ Auto Spa. If you’re considering trusting them with your vehicle