**VERY POOR CUSTOMER SERVICE EXPERIENCE**
As an honest review, I will say the communication from the start till the project was great. At the end of the project, there was a portion of my garage that needed another top coat since some of the flakes were protruding and peeling up. I asked if they can swing by and put another top coat on. He was going to check with the boss. This was last week. I haven’t heard from them since and every time I call it goes right to an answering machine. Texting... no response for days. My brother had called to see if he can get through and his phone call went through and was picked up! However, they were short and hung up on him once they found out it was my floor.
I find this to be very poor customer service to ignore customers concerns after a project. All I was asking for is another top coat to make it smoother. Even if they couldn’t do it for me, just let me know, but don't ignore me.
They also say they have a lifetime warranty, so I guess I’m not seeing any of that if I can't communicate with them.