I’m beyond grateful for this experience at Broadway auto shop. I brought my car for heat issues. Last year, I went thru a rough winter without a heat based on the repair estimate I got which is over $7k so I decided not to do it as it was too much. However, I got the thermostat changed (or assumed I did) but still didn’t fix the heat. When I brought my car to this shop and they assessed the issue, they noticed the thermostat was never replaced and Dennis gave me the quote which I’m so grateful it didn’t change given all the work they did on my car. I have never felt more comfortable bringing my car back for repair to any auto shop other than this one. Dennis, who leads a fantastic team of professional mechanics, is the greatest human being you’ll ever meet. He really cares about his customers and never try to overcharge them. The most honest shop I’ve ever dealt with. Thanks to this team, I now have heat in my car and can stay warm this winter. They’ll have me as a customer for life (or as long as I’m in MA) 😇