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Bridge Street Automotive

  • Auto Repair Shop in Beverly
  • Open now
  • 4.1
    (49)
Bridge Street Automotive
Reviews
4.1 out of 5
(49 reviews)
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Mike Perham
3 months ago
Truly, these guys are great! I have been bringing my truck here for the past six years. They are very honest and upfront if there’s anything wrong with anything. Their services are fair and very good with communication. My wife has been bringing her car there for well over 10 years. And her parents have been going there forever. Definitely if you’re looking for a new place to go to bring your vehicle, I would highly recommend Bridge St Auto. Their pricing for parts and labor is fair and not super expensive. Of course it depends on what you’re getting done. Even if they have to order parts, sometimes your car has to stay overnight or other times they can get parts needed in the same day. Sometimes what I’ll do is I’ll park my truck in the parking lot the night before, and then it’s ready to go for the next morning when they open up at 8:00am. They’ll suggest that a lot. I even called them one time to have new windshield wipers installed cause I couldn’t get the old ones off, nor did I want to break anything. They charged me $20 to install new wipers! The standard I always get is a tire rotation with an oil change and an inspection sticker. One thing to know is that they will not just give you a car inspection without getting an additional service. Appreciate you guys so much for your time and all of your services! Cheers!
Carol Weekley
3 months ago
I would give Bridge Street Automotive 6 stars if possible! Contrary to other comments, I know Bridge Street Automotive to be fair, reputable, honest, friendly, helpful, and extremely competent! Mike is always kind and goes above and beyond to provide customers with incredible service. If you want fair prices and integrity, go to Bridge Street Automotive! - service you can rely on!
Sarah L'Heureux
6 months ago
Helped me out with an oil leak without an appointment. Mike was very kind and I will definitely go back.
Jade Rodman
a year ago
If I could give ZERO stars I would. Went in for ONE tire change, was very clear, even wrote it on the drop off slip. MIKE told us we needed the other back tire to be replaced. We said not this time but thank you for the warning. We came in to pick up our car and had both tires changed. OUT $600 when we were expecting $300. They are genuine scam artists. DO NOT GO HERE EVER
Alex Alleyne
Edited 6 years ago
A great place to go to even if you don't know much about cars. I went to 3 different shops and this place was the one that didn't make me feel like an idiot. I had the pleasure of speaking with Mike, he was friendly and understanding and he gave me the full run down on my repairs. It was in the shop 3 days and he updated me every additional step of the way. Highly recommend to people looking to repair their vehicles to be able to pass inspection. I still have more repairs that weren't able to fit my budget but this is going to be the place I go to to get them done.
John Campbell
2 years ago
Brought my car to Bridge St auto with extensive front end damage due to hitting a raised manhole …. Had it towed there …. My first time having done any service to my car at Bridge St Auto Mike was really really Professional the shops and garage are spotless and the worked he did was first class … totally satisfied and would recommend anybody to Bridge St !!👍👍
Shelby Elonis
5 years ago
I am deeply thankful for all the help that Bridge Street Auto has done for me this week! Last week, my car was rattling and I went in and Mike was able to take it for a ride and ease my fears on the rattle. The next day he was able to fix it. I was told I needed new back break pads and roads as well as get a ball joint fixed. The next week, an appointment was available. There was a point in time where I almost had to pay an extra $500+ for two other parts, but the nice mechanics were able to fix the problem so my wallet didn’t hurt. They didn’t have to put in the extra time, but they did anyway. That alone, is the reason why I will continue to bring my car here. They pay attention to detail and they really want to help you. Thank you Mike and crew!
Brandon Szelag
4 years ago
Went in to get an inspection sticker on a new to us 2010 Grand Caravan I bought from a shady dealer, found out after we bought the van. They got me in looked the van over gave me a failed sticker for a check engine light that popped up after we bought the van and drove about 100 miles. And the muffler was leaking, he also wrote up for me everything he found wrong with the van that wouldn't affect getting the sticker and gave us the write up as proof for the lemon law. Great service great people their. Definitely will do business with them.
Faith Simons
5 years ago
I have been here twice. The first time I just stopped by to see if they had time to do an inspection sticker. They did and they were very nice and quick. The second time I made an appointment for an inspection and an oil change. I dealt with the same man behind the counter who was super nice and had his mask on an everything. I have been happy with their service.
Alyssa Meizoso
a year ago
I’m sure they do great business here, but unfortunately I will never come back due to how rude the people working there are. I am new to the area and needed a state inspection so I called to ask how that works and and the first thing the man on the phone did was complain about how people come during lunch and asked me to not come at lunch. I respected that, so I came later in the afternoon when he asked and when I walked in before I could even finish my sentence the man interrupted me and just shook his head no. I told him I’m new to the area and asked if he knew anywhere else I could go and he just shrugged. Just don’t go here if you are new and need an inspection- you really shouldn’t be treating people who ask simple questions like they are an inconvenience .
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