I had the privilege of hiring Mike as a contractor to revamp our walkways and build a new patio in our backyard, and the experience was exceptional from start to finish. From the moment I left an inquiry on his voicemail, Mike's professionalism and commitment were apparent. He called back promptly and scheduled an appointment without delay, arriving punctually and ready to listen. Mike stood out not just for his attentiveness, but for bringing valuable expertise to the table. He showed my wife and me a range of examples and photos that inspired us to rethink and fine-tune our initial plans. His approach was consultative, never pushy, and he remained available to discuss any questions we had throughout the planning phase.
Once we engaged Mike for the project, he provided a clear timeline with specific start and end dates and stayed true to those commitments. He arrived on-site with his crew, overseeing the work closely each day to ensure it met his high standards. As the work progressed, unexpected challenges surfaced, such as hiden damage near stairs, etc. Mike was quick to show me the issues, explain the possible solutions, and address them with efficiency, maintaining transparency at every step. This proactive communication kept us confident and stress-free throughout the process.
The project was completed on schedule, and the quality exceeded our expectations. The craftsmanship was impeccable, and Mike's dedication and passion for his work shone through in every detail. His consistent communication, expertise, and personal involvement in supervising his team were remarkable. For anyone looking for a reliable, skilled mason who values both quality and client satisfaction, I highly recommend Mike. He has made our outdoor space more beautiful and functional than we could have imagined.