Brick By Brick Masonry LLC

Brick by brick did a wonderful job on my steps after I tried to experiment on my steps and ruined them. Excellent work and for a great price. I was very pleased.

We hired Brick by Brick Masonry LLC to repair our front steps, but the experience turned out to be extremely disappointing. We chose this company because it had 58 five-star reviews on Google and offered a higher price than other contractors. We believed that paying more would mean better quality — unfortunately, it was the opposite. Unexpected Price Increase: On the first day of work, the contractor claimed that the three steps originally scheduled for repair needed to be completely rebuilt and demanded an additional $1,100 without any written agreement. Poor Work Quality: After completion, the step heights were inconsistent. The township inspector confirmed that the work did not comply with New Jersey building standards and posed a safety concern. Communication Issues: When my wife pointed out the problems and sent photos, the contractor became emotional and raised his voice, insisting that everything was fine. This caused her significant stress. Under this pressure, she ultimately paid most of the remaining balance. Lack of After-Service: The contractor never provided the promised construction documentation and did not respond meaningfully to our follow-up requests. Here are the main issues that remain with the stairs: 1️⃣ Excessive Cement Thickness — The step surfaces were covered with about 2 inches of cement, making the proportions unbalanced and the overall appearance awkward. The surface is rough and uneven. 2️⃣ Water Pooling — After rain, water collects on the steps, showing that no proper drainage slope was set. 3️⃣ Unfinished Edges — The joint between the steps and ground lacks proper border stones, leaving exposed gravel and an uneven transition. 4️⃣ Rough Mortar Joints — The joints between the new and existing brickwork are uneven in color and texture, creating a poor visual finish. 5️⃣ No Construction Records — Despite repeated requests, the contractor never provided photos of the work process, leaving us unable to confirm whether the internal structure meets contract or safety requirements. In addition, our lawn was damaged during the construction. We sent multiple written requests asking the contractor to correct the issues. He replied that “the work is already good enough” and told us “not to contact him again.” We initially believed that hiring a highly rated company would ensure better results, but this experience taught us otherwise: always verify the details and check reviews carefully before signing any contract. The contractor has not proposed any reasonable solution. Instead, he repeatedly called my wife, insisting that he had “done his best.” The photos clearly show that the construction defects were never properly corrected — the step heights are uneven, the surface is rough, and the drainage slope is incorrect, all of which violate New Jersey building standards. Throughout this process, the contractor never offered any practical or good-faith solution. Instead, he responded with “legal letters” and payment demands, attempting to pressure us. We have tried to communicate reasonably and seek a fair resolution, but after multiple unsuccessful attempts, we have no choice but to resolve this matter through legal means. This experience also taught us that Google reviews are not always reliable — a hard lesson we learned the costly way.

Great job by the Brick by Brick team. They did what we asked and worked in a professional and timely manner. They were open to changes and made sure to hear our ideas and concerns through out the entirety of the process. I highly recommend them. Very happy with the finished product.

Brick by Brick recently did my retaining wall around the pool and I couldn’t be happier with the results. Here’s a breakdown of my experience. Job duration: it took them two days to complete the job. Quality of work: They did a fabulous job exceeding my expectations. I highly recommend them for any masonry projects.

Brick by Brick Masonry did some work for our neighbors which looks beautiful. They accidentally damaged a small part of our driveway. They contacted us and set up a time a date to make the repair free of charge. Thank you Brick by Brick for your quality service.

Great work from Brick by Brick! I highly recommend this guys to any project he’s honest and on time. He started my driveway and came out better than what I expected quality work from Bledi. Thank you very much for everything you did.

Brick by Brick fixed our front sidewalk slabs, some were broken by overgrown roots, as well as our front walkway. They were reliable, professional and the lowest of the bids I received. I would definitely recommend.

Brick by Brick Masonry LLC did an excellent job on my walkway. Professional, fast, and high-quality work from start to finish. The walkway looks perfect — highly recommended!

I recently had Brick by Brick Masonry redo my backyard, and I couldn’t be happier with the results. The project included building a retaining wall, leveling the yard, and installing a new fence—all of which were completed with great skill and attention to detail. I highly recommend to anyone looking for a trustworthy, skilled contractor for outdoor projects. I’ll definitely be reaching out again for future landscaping or construction needs.

I recently had my driveway and retaining wall redone, and I couldn't be more pleased with the entire experience. From the first consultation to the final cleanup, the team was professional, knowledgeable, and committed to delivering high-quality results. They explained every step of the process, helped me choose the right materials, and made sure everything was completed on schedule. The new driveway looks incredible, smooth, strong, and perfectly leveled. It completely transformed the front of my home. The retaining wall is just as impressive ,smooth, solid, cleanly built, and designed to last. You can tell they take real pride in their workmanship, paying attention to every detail from the foundation to the finish. The crew was respectful of my property, kept the area clean each day, and made sure I was satisfied before wrapping up the job. It's rare to find a company that combines skill, professionalism, and genuine care for their customers like this. I highly recommend them to anyone looking for quality masonry or hardscaping work done the right way.