Brett Hensley - State Farm Insurance Agent

I was looking for new insurance, tried to call another company and could not get through. I seen the reviews on here to Brett’s place. I talked to Taylor and oh my goodness. She was the sweetest and nicest. Easy to work with and made changing insurance so easy. She restored my faith in humans again. There really is still people who do their job and help their costumers. Give Taylor a call and let Her help you

Jordan is the nicest insurance agent I’ve ever met! She was very knowledgeable of the policy and understanding of my time. She was able to answer all my questions about my coverages as well. I highly recommend at least getting a quote from her it could save you hundreds, I was able to save $120 by switching!

Mr. Chris is an outstanding insurance agent! His phone etiquette is professional and social skills are phenomenal. Every time I call the office, he treats me like we’ve known each other forever. I would like to honor him by stating he is proficient, professional, and proper. I recently purchased a vehicle and called the office to insurance. The insurance agency system recognize my phone number, so I was verified in less than a minute. I have had horrible insurance experiences where I’m on the phone for 10 minutes before I could get anything done and calling Chris was quick and super easy being that the system recognized my phone number. Highly recommend asking for Chris. 100 out of 5 stars.

10/10 service! Most friendly insurance agent out there! Gave me a very good quote for a new 2025 Silverado to which i agreed and then he was able to find me an even cheaper insurance plan! Would definitely recommend Brett and his team in Crandall.

Jordan at State Farm was great to work with. Friendly, professional, and very helpful in making sure I had the right car insurance coverage. The process was quick and stress-free. Highly recommend.

JordanAnn was great, helped me save some money and increased my coverage. She was respectful, informative, and understanding. I am glad I was able to switch and that was all thanks to JordanAnn

The Crandall State Farm folks always help out with both home and auto insurance. I have had State Farm since Ronnie operated out of Seagoville, now Brett and his team provide great care. Samantha is always helpful when I call for any need.

A year after leaving State Farm to find better rates in Illinois(where I lived at the time) I get a call from Taylor in Hensley’s office down here in Texas. I told her what I was paying with another major insurance carrier and she told me she would like to see if she can get me even better rates, and if I’d be willing to return to State Farm. She set me up with more coverage for less money. She was super informative, and made sure that all of my questions were answered every step of the way. Taylor is fantastic!

Brett Hensley and the staff at State Farm consistently deliver top-tier customer service. They are knowledgeable, responsive, and truly on top of their game. Highly recommend!

Very easy to work with and on top of there game would 100% recommend to everyone. they saved me extra money on my monthly bill, and were a very friendly group. would give more then five stars if possible. Thank yall for taking the time to help