BORDERS TAXI - TAXI GALASHIELS

Booked trip from Galashiels to Newcastle airport. Im always worried about getting to the airport on time but it was great journey, no problem and arrived with time to spare. Driver ( sorry didn't catch your name!) Was on time and very pleasant and chatty, made the time pass quickly. Thank you

Late, lied about info they recieved that we gave them both verbally and in writing, not polite- no hello, no goodbye, kept slamming payment machine on my phone, caused me to miss my train because they could not take direction well, went long route because they were not prepared with the destination that we gave them. Only gave an extra star because the driver was good at driving- will give him that, but I really hope we won't require them again in the future. Sorry, not for us. The driver was clearly grumpy because he refused to take accountability for reading the info wrong

Pre-paid airport pickup that Borders Taxis completely failed to provide the service we paid for and did not pick up my disabled Step-Mum, leaving her stranded at Edinburgh. Flight was delayed — something that happens every day with air travel — but instead of checking the live arrivals board or adapting to the updated landing time, the driver apparently left before the flight even arrived. We were then told they only wait 30 minutes after the original scheduled arrival time, regardless of delays, and the responsibility was pushed onto us. A family member was left stranded at the airport, and to make matters worse, the company expected us to pay again for another pickup despite already pre-paying. An airport transfer service should understand that flight times change and monitor arrivals accordingly. Instead, this company made a routine delay our problem and provided no flexibility or customer care. Very disappointing experience and not a reliable option for airport transfers. Driver requested another payment of £110 for pick up. No apology or refund given. Passenger was left and not collected. Alternative transport was sought. Not reliable, please avoid.

Very professional service I’ve used border taxi company for 5 months now for trips between work and making it to the train station to visit home . I like where I can keep in contact with the driver and feel assured taxi is there on time . Prices very good to and I also make pre bookings via WhatsApp . Staff very professional and polite and comfortable to chat with .

Excellent service! The driver was punctual, polite, and the journey was very comfortable. The car was clean and well-maintained. Pricing was fair and the booking process was easy. I highly recommend Borders Taxi in Galashiels for reliable and stress-free travel

Out for a nice autumn cycle yesterday when my partner skidded on wet leaves and had a spectacular fall. Made it to the Waterwheel but decided he needed an xray, so friends kindly gave him a lift to BGH. I was left with getting 2 racing bikes home. Called Borders Taxi and he was with me within 20 mins and he then cheerfully put down the back seats, put a liner down and then carefully loaded our two bikes. Lovely driver; helpful, polite and friendly. A real service! Thank you so much.

I’m very satisfied with the service provided.Leijo was polite and professional, the vehicle was well-maintained, and the overall experience was smooth and safe. Highly recommended!

Very professional service and reasonably priced. Very friendly driver.

Always on time ma pal every time I call he never says no .n8ce man good attitude towards his customers also will help with your shopping. Good man .

Great service!! Taxi came quick and driver friendly and came with a reasonable price for long journey. Highly recommended