Extremely disappointing experience – unprofessional behaviour by Store Manager (Aviraj).
I had one of the worst shopping experiences at this store. The store manager, Aviraj, initially quoted me a certain price for an outfit, and based on that commitment, I decided to go ahead with the purchase. However, when it came time to finalise the billing, he tried to overcharge me by ₹12,000 compared to the price he himself had confirmed earlier.
When I questioned the discrepancy, instead of resolving the issue politely, he was dismissive and unapologetic. This kind of dishonest and unprofessional behaviour is completely unacceptable, especially from a manager.
I would strongly advise others to double-check prices in writing before making any commitments at this store. It’s disappointing to see such lack of integrity and transparency in customer dealings. Definitely not the kind of service or ethics one expects from a reputed clothing store.